Cuisinart IB-8895A, WCH-1000 manual Troubleshooting, Symptom, Possible Cause, Solution

Troubleshooting

Symptom	Possible Cause	Solution
It takes longer than		Place filter in an empty bowl, then fill with
45 minutes for	Some air is still in the filter.	water, making sure it is fully submerged.
the water to pass		Resoak it for 10–15 minutes, or until no
through the filter.		more bubbles are observed.
		Review “Filling the Internal Tank” on page 5 to
Unit does not	Internal water tank is not	be sure it was done correctly. Make sure the
dispense water		lower water tank is full. Continue to press and
when buttons are	completely filled with water.	hold push buttons until water flow is steady. If
pushed.		unit still won’t dispense water or flow does not
		become steady, contact Customer Service.
Water continues		Remove water tanks from the base.
flowing from spigot
	Push button is stuck.	Continue pressing button until it no longer
after push button is
		sticks.
released.
		1. Make sure unit is plugged into outlet
		and is not controlled by a wall switch.
	1. Unit might not be	2. Make sure air has been purged from
COLD water LED	plugged into outlet	internal tank, as stated on page 5.
does not light up.	2. There is no water in	3. If there is water in the tank, it will take
	tanks.	about 80 minutes for the water to chill
		the first time. It takes only about 30
		minutes for subsequent fill-ups.
Filter Timer does		Contact Customer Service for replacement
not show “Filtering”	Battery is dead.
		filter timer.
or “Replace.”
	1. Water tanks are not	1. Make sure water tanks are seated
Leakage on the	properly seated on base.	properly on the base.
countertop.	2. Drainage plug is not fully	2. Ensure that drainage plug is correctly
	engaged.	installed on the bottom of the base.
Water leaks from	Water tanks are overfilled.	Drain excess water from tanks by pressing
the top cover.		push buttons.
ROOM temperature		ROOM temperature water must be used
water is warm.		on a regular basis.