CALL TOLL FREE 1-800-DR-OWNER 47

CHAPTER 6

TROUBLESHOOTING
Most problems are easy to fix. Consult the Troubleshooting Table below for common problems and their
solutions. If you continue to experience problems, call Country Home Products, Inc. for support.

Troubleshooting Table

BEFORE PERFORMING ANY MAINTENANCE PROCEDURE OR INSPECTION, STOP THE ENGINE, WAIT FIVE
(5) MINUTES TO ALLOW ALL MOVING PARTS TO COME TO A COMPLETE STOP AND COOL. DISCONNECT
THE SPARK PLUG WIRES, KEEPING THEM AWAY FROM THE SPARK PLUGS.
SYMPTOM POSSIBLE CAUSE
The engine won’t
start using electric-
start.
(Please refer to the
Engine Owner’s
manual for engine-
specific
procedures.)
⇒ Is the Fuel Shut-Off valve in the ON position?
⇒ Are the spark plug wires attached?
⇒ Have you checked all the items under the section called Electric Starting on page 26?
⇒ There is a fuse in the wiring harness (19HP). Check the fuse and replace if needed.
⇒ Check the wire connections—especially the ground connection, the large black wire
coming from the battery, where it connects to the engine.
⇒ Check the wire connections to the solenoid. Disconnect the black battery ground
wire first to avoid sparks. Check to be sure that all of the connections are clean and
tight. Reconnect the battery ground wire.
⇒ Check the ground connection on the solenoid where it’s bolted to the frame. Using
a wrench or socket, tighten the bolts to ensure a good connection to the frame.
⇒ Is your battery charged? Check the voltage yourself or at a gas station. If it’s low,
charge it with a 12-volt, 1 to 2 Amp trickle charger. If you don’t use your Chipper for
at least 45 minutes at a time, the battery may need to be periodically charged. See
the Battery Care section on page 44.
⇒ If your battery is charged and your DR ROAD-TOWABLE CHIPPER still won’t start,
call 1(800) DR-OWNER (376-9637) for assistance.