Problems with Multiple Audio Devices
You may have an existing audio device installed in your computer. The audio device may be an audio card or an onboard audio chipset. Before you install your Sound Blaster Audigy 2 card, you are advised to completely uninstall and remove your existing audio device. Operating multiple audio devices in your computer may introduce usability issues.
Alternatively, during the installation of your Sound Blaster Audigy 2 card, do the following:
❑If your computer detects an installed Sound Blaster Live! Series or Sound Blaster PCI512 audio card, a message box recommending that you completely uninstall and remove the older audio device will appear. Click the Yes button and follow the instructions on the screen to complete the removal of the old audio device. Remove the old audio card from your computer.
❑If your computer detects any other installed audio card, a message box recommending that you completely uninstall and remove the older audio device will appear. Click the Yes button to continue with the installation of the Sound Blaster Audigy 2 card.
After the installation of the Sound Blaster Audigy 2 card, completely uninstall the existing card and remove the audio card from your computer.
The onboard audio chipset is not working well.To disable an onboard audio chipset, do the following:
1.Restart your system.
2.During the memory check, press <F2> or <Delete>, depending on your motherboard. The BIOS setup menu appears.
3.Select Chipset Features Setup and press <Enter>.
4.Select Onboard Legacy Audio and press <Enter> to disable your onboard audio chipset.
5.Press <Esc> to return to the BIOS setup menu.
6.Select Save & Exit Setup, and then press <Enter>.
7.Press <Y> and then press <Enter>
Troubleshooting and FAQs