No audio output when playing digital files such as .WAV, MIDI files or AVI clips.

Check the following:

❑The speakers’ volume control knob, if any, is set at mid-range. Use Creative Surround Mixer to adjust the volume, if necessary.

❑The powered speakers or external amplifier are connected to the card’s Line Out or Rear Out jack.

❑There is no hardware conflict between the card and a peripheral device. See “Resolving I/O Conflicts” on page B-10.

❑The Speaker selection in Creative Speaker Settings corresponds to your speaker or headphone configuration.

No audio output when playing audio CDs or DOS games that require a CD-ROM. To solve this problem, enable digital CD playback as follows.

For Windows 98 SE❑Click Start ->Settings ->Control Panel.

❑In the Control Panel dialog box, double-click the Multimedia icon.

❑In the Multimedia Properties dialog box, click the CD Music tab.

❑Click the Enable digital CD audio for this CD-ROM device check box to select it.

❑Click the OK button.

For Windows Me

❑Click Start ->Settings ->Control Panel.

❑In the Control Panel dialog box, double-click the System icon.

❑In the System Properties dialog box, click the Device Manager tab.

❑Double-click the DVD/CD-ROM drives icon. Your computer’s drive icons will appear.

❑Right-click the CD disk drive icon. A menu will appear.

❑Click Properties.

❑In the Digital CD Playback box of the next dialog box, click the Enable digital CD audio for this CD-ROM device check box to select it.

Troubleshooting and FAQs B-3