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Creative Platinum eX Problems in XP, Continue Anyway, Creative applications are being installed

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	Problems in XP	A Hardware Installation error message appears on a Windows XP operating system when non-
	Problems in XP	Creative applications are being installed.
		Creative applications are being installed.
		At the time of this product's release, Microsoft strongly encouraged companies to submit their hardware
		solutions for certification. If a hardware device driver is not submitted, or does not qualify, for Microsoft
		certification, a warning message similar to the one below appears.

The 1394 DVConnect driver does not run on Windows XP.

You may see the message when you install hardware drivers from companies other than Creative. If you do, you may choose to click the Continue Anyway button. Device drivers not signed by Microsoft may be used in Windows XP, and need not impair or destabilise your computer.

Should you need more XP-related information or help, you can contact the company that developed the driver, at the company's web site or helpline.

Troubleshooting and FAQs B-13

Contents

Page Creative Sound Blaster Audigy 2 Platinum eX Important: Note: All Contents Contents Introduction 1About your Sound Blaster Audigy 2 Platinum eX hardware Installing Hardware Installing Software Using Audigy 2 Software General Specifications Troubleshooting and FAQs Introduction Introduction High-definitiondigital audio entertainment What is EAX ADVANCED HD Package Contents System Requirements Sound Blaster Audigy 2 Platinum eX hardware SB1394/FireWire appli- cations, games, DVD audio and video Getting More Information Technical Support Document Conventions 1About your Sound Blaster Audigy 2 Platinum eX hardware What You Need Your Sound Blaster Audigy 2 Platinum eX card Your Audigy Platinum eX External I/O Module Table 1: The Sound Blaster Audigy 2 Platinum eX card Number Description Joystick/MIDI connector AD_LINK 2 port Table 2: Audigy 2 Platinum eX External I/O Module SB1394/FireWire port Connects to an IEEE 1394 compatible external device (such as a digital video camcorder, digital still camera, printer or scanner) Optical SPDIF Out/In Line In 3 (Aux In) jacks Connects to analog devices like VCRs, TVs and CD players Standard MIDI In/Out connectors Connects to MIDI devices via standard DIN cables SPDIF In/Out Coaxial jacks Adjusting the volume-levelof Headphones and Microphone Using the control knobs Using Creative Surround Mixer Using the Remote Control Remote Control Functions Page 2Installing Hardware Installing Hardware Installation Steps Step 1: Prepare the Sound Blaster Audigy 2 Platinum eX hardware Step 2: Prepare your computer Step 3: Install the audio card Step 5: Install the cables Digital CD Audio Extraction Step 6: Connect to AC power socket Connecting Related Peripherals Connecting Related Peripherals (cont’d) Table 1: Description of components on Page Table 2: Description of components on Page Speakers Systems Positioning Your Speakers 3Installing Software Installing Software Installing Drivers and Applications Using Creative Software AutoUpdate Sound Blaster Audigy 2 Feature Uninstalling and Reinstalling the Applications and Device Drivers Reinstalling all Audio Drivers and Applications Installing Uninstalling selected Audio Drivers and Applications Updating Windows (Service Pack 3) Updating Windows with Digital Video Update 4Using Audigy 2 Software Using Audigy 2 Software Creative Sound Blaster Audigy Applications Demos Sound Blaster Audigy 2 Getting Started Demo Audigy 2 Feature Introduction to the Sound Blaster Audigy 2 software suite Creative MediaSource Go Launcher Creative MediaSource Player “What-U-Hear”multichannel recording MediaSource Organizer Finding and organizing songs Keeping your music database up to date Transferring songs Automatically playing multimedia content Extracting and converting songs MediaSource DVD Audio Player Creative EAX Console Audio Effects: Environmental Sound Processing Audio Clean-up:Removing noise and distortion Time Scaling: Varying the speed of playback Creative Surround Mixer Creative MiniDisc Center Creative Wave Studio Diagnostic and troubleshooting utilities Creative Diagnostics AGeneral Specifications General Specifications Features PCI Bus Mastering Audigy 2 Processor Versatile Audio Features Flexible Mixer Control THX Certification Dolby Digital (AC-3) and Digital Surround EX Decoding Connectivity Audigy 2 Platinum eX Card Audio Outputs SB1394/FireWire eX External I/O Module Inputs and outputs on front panel Inputs and outputs on rear panel BTroubleshooting and FAQs Troubleshooting and FAQs Problems Installing Problems with Sound Analog Mix (Line/ CD/Aux/PC) Analog Mix (Line/CD/Aux/PC) Record red cross sign No sound from the speakers digital CD playback For Windows 98 SE ❑Click Start -> Settings -> Control Panel Multimedia Multimedia Properties For Windows 2000 and Windows XP Hardware Panning a source sometimes turns off its sound Problems with File Transfers on Some VIA Chipset Motherboards Insufficient SoundFont Cache Problems with the Joystick Problems with Multiple Audio Devices Problems with Sound Blaster Live! Series or Sound Blaster PCI512 card Resolving I/O Conflicts Problems with Encore DVD Player Problems with Software DVD Player Problems with DV driver for Windows 98 SE/ 2000/Me/XP Problems in XP Problems with Digital Audio Devices Primary IDE Channel 7.Click Properties Advanced Settings DMA if available