Problems with File Transfers on Some VIA Chipset Motherboards

To solve this problem:

Open that other mixer, and center the balances for all the audio input sources.

This ensures that your analog sources will not turn silent when you pan them in Creative Surround Mixer.

After you install the Sound Blaster Audigy 2 Platinum eX card on a VIA chipset motherboard, you may see one of the following:

When transferring large amounts of data, the computer stops responding (‘hangs’) or restarts itself,

OR

Files transferred from another drive are incomplete or corrupted.

These problems appear in a small number of computers, which contain the VIA VT82C686B controller chipset on their motherboards.

To verify if your motherboard has the VT82C686B chipset:

Refer to your computer or motherboard manual, or

Troubleshooting and FAQs B-5