Curtis DVD5091UK user manual Troubleshooting, Problems and Solutions

Troubleshooting -26-

Problems and Solutions

Problems	Cause	Solution
No power	Power plug not connected	Plug the power cord into the power supply
indication
	TV has not been set to the correct	Set correct TV video input format for receiving
No picture	video input	the player`s output signals.
	Video cable not firmly connected.	Firmly insert the video cable ends to the
		related terminals.
	Audio cable not connected tightly	Firmly insert the audio cable ends to the
		related terminals.
No sound	Power of audio apparatus is off	Turn on the power of audio apparatus.
	Audio output setting is incorrect	Setup audio output correctly via the setup
		menu.
Picture distortion	Disc is dirty	Take out the disc and clean.
	Fast forward/backward is activated	The picture may be distorted during
		fast-forward/backward playback.
Brightness	Affected by anti-piracy circuit	Connect the player directly to TV.
unstable or noisy
	No disc	Load a disc.
	Disc not compatible	Load a compatible disc(Check the disc format
		and its color system.)
The player does	The disc is placed upside down	Replace the disc with label side face up
not work	The disc not put in the tray correctly	Put the disc in correctly
	Disc is dirty	Clean the disc.
	Player setting are incorrect	Change the setting via the setup menu.
	Parental lock is in effect	Disable this function or reset the rating level.
No response to	Interference of power wave or other	Turn off the main switch or pull out the power
button press	factors such as static interference	plug. plug in and turn on the power again.
	The remote control not pointed at the	Point the remote control at the remote sensor.
	remote sensor on the front panel of
	the player
Remote control	The remote control is out of specified	Make sure the remote control range within 7
does not work	range	meters to the remote sensor.
	Battery power exhausted	Replace with new batteries.