CyberPower Systems CPS1250AVR user manual Limited Warranty, Power Control Guarantee

CyberPower Systems

Limited Warranty

And

Power Control Guarantee

In purchasing a CPS1250AVR in the United States or Canada, the original end user receives a Limited Warranty and CyberPower’s Power Control Guarantee from Cyber Power Systems (USA), Inc. (for ease of reading, referred to as “CyberPower”). The Limited Warranty and the Power Control Guarantee are intended to be the initial end-user’s exclusive rights and remedies. The Limited Warranty and the Power Control Guarantee are separate, all though they are related.

Limited Warranty. The original end user (referred to as the “Initial Customer”) receives an express limited warranty for the CPS1250AVR (referred to as the “Limited Warranty”), purchased from CyberPower (referred to as the “Product”). The Limited Warranty is for the Product itself. The terms of the Limited Warranty are explained below.

Power Control Guarantee. CyberPower also provides the Initial Customer with protection in the event that the Product is not free from defects in materials and workmanship, and certain equipment connected to the Product is damaged (the “Power Control Guarantee”). The Power Control Guarantee protects the Initial Customer for damage to equipment plugged into the Product. The terms of the Power Control Guarantee are explained below.

The Limited Warranty and the Power Control Guarantee are subject to the terms set forth below. Additionally, State or Provincial law may adjust the terms of the Limited Warranty or the Power Control Guarantee or the State or Province may impose additional obligations, or additional “implied warranties.” To the extent necessary to comply with those laws, the terms of the Limited Warranty and the Power Control Guarantee should be read to adjust to those requirements only to the extent necessary to comply with such local law.

If you are an Initial Customer, you are asked to read the following terms and conditions carefully before using the Product. By using the Product you consent to be bound by and become a party to the Limited Warranty and Power Control Guarantee. If you do not agree to the terms and conditions of the Limited Warranty and Power Control Guarantee, you should return the Product for a full refund prior to using it.

REGISTRATION

CyberPower requests that you complete and return the Warranty Registration Card enclosed with the Product or register the Product at its website

(www.cyberpowersystems.com) to establish that you are the original end-user consumer purchaser of the Product, and therefore entitled coverage under the Limited Warranty and the Power Control Guarantee. (Registration is not required for Limited Warranty coverage, but note if you do not complete a registration card you will be required to provide proof of purchase, as described below, to have the benefits of this Limited Warranty.)

LIMITED WARRANTY

CyberPower warrants to you, the Initial Purchaser, that the Product will be free from defects in material and workmanship for three years from the date of original purchase, subject to the terms of this Limited Warranty.

To be covered you must still be the owner of the Product at the time of the failure that results in the claim made under this Limited Warranty.

Your exclusive remedy and CyberPower’s’ sole obligations are as follows for the Product:

If (a) the CyberPower Product you purchased and still own is defective in material or workmanship under this Limited Warranty or any applicable warranty imposed by law, and (b) all Limited Warranty requirements have been met, CyberPower will repair or replace the Product if it proves to be defective in material or workmanship during the Warranty Period.

To make a Limited Warranty claim on a Product, you must do the following:

1.Complete and return the CyberPower Warranty Registration Card, or provide reasonable proof of purchase (for example, a sales receipt) that establishes you as the Initial Customer (the original end-user consumer purchaser) of the Product and prove that the Product was purchased within three years of the event for which you want to make a claim for warranty service.

2.Call CYBERPOWER at (952) 403-9500; write to CYBERPOWER at 5555 12th Avenue East, Suite 110, Shakopee, MN 55379, or E-Mail CYBERPOWER at tech@cyberpowersystems.com within ten (10) days of the event for which you want to make a claim for warranty service.

3.When you call, write, or E-Mail, identify the Product, the Purchase Date, and request Return Material Authorization information from CyberPower.

4.Pack and ship the Product to CyberPower as instructed in your Return Material Authorization. Show the Return Material Authorization code on the shipping label or include it with the Product. You must prepay all shipping costs and you are responsible for packaging and shipment.

CyberPower will inspect and examine the Product within ten (10) days of receipt. If the Product is not as warranted, CyberPower will repair or replace the Product and return it to you at CyberPower’s expense, or, if CyberPower is unable to or decides not to repair or replace the Product (if defective) within a reasonable time, CyberPower will refund to you the full purchase price you paid for the Product (purchase receipt showing price paid is required).

POWER CONTROL GUARANTEE

If you are the Initial Purchaser and the Product is still covered by the Limited Warranty, the Power Control Guarantee provides protection for damage to equipment connected to the Product (“Connected Equipment”), subject to certain terms and limitations.

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