CyberPower Systems CPS500SL Troubleshooting, Specifications, Problem, Possible Cause, Solution

Models: CPS320SL CPS375SL CPS650SL CPS500SL CPS575SL

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TROUBLESHOOTING

TROUBLESHOOTING

 

 

Problem

Possible Cause

Solution

 

 

 

 

 

 

 

 

Full-time surge protection

Circuit breaker has tripped

Turn the UPS off and unplug at least one piece of

 

 

outlets stop providing

due to an overload.

equipment. Wait 10 seconds, reset the circuit

 

 

power to equipment.

 

breaker by depressing the button, and then turn the

 

 

 

 

UPS on.

 

 

 

 

 

 

 

 

The UPS does not

Battery not fully charged.

Recharge the battery by leaving the UPS plugged

 

 

perform expected runtime.

 

in.

 

 

 

Battery is slightly worn

Contact CyberPower Systems about replacement

 

 

 

out.

batteries at tech@cyberpowersystems.com

 

 

 

 

 

 

 

 

The UPS will not turn on.

The on/off switch is

Turn the UPS off. Wait 10 seconds and then turn

 

 

 

designed to prevent

the UPS on.

 

 

 

damage by rapidly turning

 

 

 

 

 

it off and on.

 

 

 

 

 

The unit is not connected

The unit must be connected to a 110/120v 60Hz

 

 

 

to an AC outlet.

outlet.

 

 

 

 

 

 

 

 

 

The battery is worn out.

Contact CyberPower Systems about replacement

 

 

 

 

batteries at tech@cyberpowersystems.com

 

 

 

 

 

 

 

 

 

Mechanical problem.

Contact CyberPower Systems at

 

 

 

 

tech@cyberpowersystems.com

 

 

PowerPanel™ is inactive

The serial cable is not

Connect the serial cable to the UPS unit and an

 

 

(all icons are gray).

connected.

open serial port on the back of the computer. You

 

 

 

 

must use the cable that came with the unit.

 

 

 

 

 

 

 

 

 

The serial cable is

Check the back of the computer for an additional

 

 

 

connected to the wrong

serial port. Move the cable to this port.

 

 

 

port.

 

 

 

 

 

The unit is not providing

Shutdown your computer and turn the UPS off.

 

 

 

battery power.

Wait 10 seconds and turn the UPS back on. This

 

 

 

 

should reset the unit.

 

 

 

The serial cable is not the

You must use the serial cable that was enclosed

 

 

 

cable that was included

with the unit for the software and unit to be able to

 

 

 

with the UPS unit.

communicate.

 

 

 

 

 

SPECIFICATIONS

 

 

 

 

CPS320SL

 

CPS375SL

CPS500SL

 

CPS575SL

 

CPS650SL

Capacity

320VA

 

375VA

500VA

 

575VA

 

650VA

 

(185W)

 

(210W)

(275W)

 

(320W)

 

(350W)

Input Voltage on Utility

 

 

 

100V to 140V

 

 

 

 

 

Input Frequency

 

 

 

57 Hz to 63 Hz

 

 

 

 

On-Battery Output Voltage

 

 

 

120Vac ± 5%

 

 

 

 

Transfer Time

 

 

 

4ms Typical

575VA

 

 

 

Max. Load for UPS Outlets

320VA

 

375VA

500VA

 

 

 

650VA

(3 Outlets)

(185W)

 

(210W)

(275W)

 

(320W)

 

 

(350W)

Max. Load for Full-Time Surge

 

 

 

12 Amps

 

 

 

 

 

Protection outlets (6 Outlets)

 

 

 

 

 

 

 

 

 

On-Battery Output Wave Form

 

 

Simulated Sine Wave Form

 

Operating Temperature

 

 

+ 32°F to 95° F. (0° C to 35° C)

 

Operating Relative Humidity

 

 

0 to 95% NON-CONDENSING

 

Size (Length x Width x Height)

 

9 7/8” x 6 3/16” x 3 1/8” (25.8cm x 15.9cm x 8.3cm)

Net Weight

10lbs.

 

10 lbs.

13

 

13 lbs.

 

 

14 lbs.

Typical Battery Recharge Time

 

 

8 hours

typical from total discharge

 

Typical Battery Life

3 to 6 years, depending on number of discharge/recharge cycles

Battery Type

12V / 3AH

 

12V / 4AH

12V / 7AH

 

12V / 7.2AH

 

 

12V / 7.5AH

Recommended Battery

 

 

Spill-proof,

Maintenance-free,

sealed lead-acid

 

Safety Approvals

 

 

UL1778(UPS), CUL107.1/FCC/DoC Class B

 

 

 

8

 

 

 

 

 

 

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CyberPower Systems CPS500SL Troubleshooting, Specifications, Problem, Possible Cause, Solution, tech@cyberpowersystems.com