TROUBLESHOOTING
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| Problem | Possible Cause | Solution | |
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| Circuit breaker has tripped | Turn the UPS off and unplug at least one piece of | ||
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| outlets stop providing | due to an overload. | equipment. Wait 10 seconds, reset the circuit | |
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| power to equipment. |
| breaker by depressing the button, and then turn the | |
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| UPS on. | |
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| The UPS does not | Battery not fully charged. | Recharge the battery by leaving the UPS plugged | |
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| perform expected runtime. |
| in. | |
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| Battery is slightly worn | Contact CyberPower Systems about replacement | |
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| out. | batteries at tech@cyberpowersystems.com | |
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| The UPS will not turn on. | The on/off switch is | Turn the UPS off. Wait 10 seconds and then turn | |
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| designed to prevent | the UPS on. | |
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| damage by rapidly turning |
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| it off and on. |
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| The unit is not connected | The unit must be connected to a 110/120v 60Hz | |
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| to an AC outlet. | outlet. | |
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| The battery is worn out. | Contact CyberPower Systems about replacement | |
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| batteries at tech@cyberpowersystems.com | |
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| Mechanical problem. | Contact CyberPower Systems at | |
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| tech@cyberpowersystems.com | |
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| PowerPanel™ is inactive | The serial cable is not | Connect the serial cable to the UPS unit and an | |
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| (all icons are gray). | connected. | open serial port on the back of the computer. You | |
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| must use the cable that came with the unit. | |
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| The serial cable is | Check the back of the computer for an additional | |
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| connected to the wrong | serial port. Move the cable to this port. | |
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| port. |
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| The unit is not providing | Shutdown your computer and turn the UPS off. | |
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| battery power. | Wait 10 seconds and turn the UPS back on. This | |
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| should reset the unit. | |
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| The serial cable is not the | You must use the serial cable that was enclosed | |
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| cable that was included | with the unit for the software and unit to be able to | |
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| with the UPS unit. | communicate. | |
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SPECIFICATIONS |
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| CPS320SL |
| CPS375SL | CPS500SL |
| CPS575SL |
| CPS650SL | |
Capacity | 320VA |
| 375VA | 500VA |
| 575VA |
| 650VA | |
| (185W) |
| (210W) | (275W) |
| (320W) |
| (350W) | |
Input Voltage on Utility |
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| 100V to 140V |
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Input Frequency |
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| 57 Hz to 63 Hz |
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| 120Vac ± 5% |
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Transfer Time |
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| 4ms Typical | 575VA |
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Max. Load for UPS Outlets | 320VA |
| 375VA | 500VA |
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| 650VA | |
(3 Outlets) | (185W) |
| (210W) | (275W) |
| (320W) |
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| (350W) |
Max. Load for |
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| 12 Amps |
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Protection outlets (6 Outlets) |
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| Simulated Sine Wave Form |
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Operating Temperature |
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| + 32°F to 95° F. (0° C to 35° C) |
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Operating Relative Humidity |
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| 0 to 95% |
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Size (Length x Width x Height) |
| 9 7/8” x 6 3/16” x 3 1/8” (25.8cm x 15.9cm x 8.3cm) | |||||||
Net Weight | 10lbs. |
| 10 lbs. | 13 |
| 13 lbs. |
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| 14 lbs. |
Typical Battery Recharge Time |
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| 8 hours | typical from total discharge |
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Typical Battery Life | 3 to 6 years, depending on number of discharge/recharge cycles | ||||||||
Battery Type | 12V / 3AH |
| 12V / 4AH | 12V / 7AH |
| 12V / 7.2AH |
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| 12V / 7.5AH |
Recommended Battery |
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| sealed |
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Safety Approvals |
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| UL1778(UPS), CUL107.1/FCC/DoC Class B |
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| 8 |
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