TROUBLESHOOTING

 

 

Problem

Possible Cause

Solution

 

 

 

 

 

 

 

 

Full-time surge protection

Circuit breaker has tripped

Turn the UPS off and unplug at least one piece of

 

 

outlets stop providing

due to an overload.

equipment. Wait 10 seconds, reset the circuit

 

 

power to equipment.

 

breaker by depressing the button, and then turn the

 

 

 

 

UPS on.

 

 

 

 

 

 

 

 

The UPS does not

Battery not fully charged.

Recharge the battery by leaving the UPS plugged

 

 

perform expected runtime.

 

in.

 

 

 

Battery is slightly worn

Contact CyberPower Systems about replacement

 

 

 

out.

batteries at tech@cyberpowersystems.com

 

 

 

 

 

 

 

 

The UPS will not turn on.

The on/off switch is

Turn the UPS off. Wait 10 seconds and then turn

 

 

 

designed to prevent

the UPS on.

 

 

 

damage by rapidly turning

 

 

 

 

 

it off and on.

 

 

 

 

 

The unit is not connected

The unit must be connected to a 110/120v 60Hz

 

 

 

to an AC outlet.

outlet.

 

 

 

 

 

 

 

 

 

The battery is worn out.

Contact CyberPower Systems about replacement

 

 

 

 

batteries at tech@cyberpowersystems.com

 

 

 

 

 

 

 

 

 

Mechanical problem.

Contact CyberPower Systems at

 

 

 

 

tech@cyberpowersystems.com

 

 

PowerPanel™ is inactive

The serial cable is not

Connect the serial cable to the UPS unit and an

 

 

(all icons are gray).

connected.

open serial port on the back of the computer. You

 

 

 

 

must use the cable that came with the unit.

 

 

 

 

 

 

 

 

 

The serial cable is

Check the back of the computer for an additional

 

 

 

connected to the wrong

serial port. Move the cable to this port.

 

 

 

port.

 

 

 

 

 

The unit is not providing

Shutdown your computer and turn the UPS off.

 

 

 

battery power.

Wait 10 seconds and turn the UPS back on. This

 

 

 

 

should reset the unit.

 

 

 

The serial cable is not the

You must use the serial cable that was enclosed

 

 

 

cable that was included

with the unit for the software and unit to be able to

 

 

 

with the UPS unit.

communicate.

 

 

 

 

 

SPECIFICATIONS

 

 

 

 

CPS320SL

 

CPS375SL

CPS500SL

 

CPS575SL

 

CPS650SL

Capacity

320VA

 

375VA

500VA

 

575VA

 

650VA

 

(185W)

 

(210W)

(275W)

 

(320W)

 

(350W)

Input Voltage on Utility

 

 

 

100V to 140V

 

 

 

 

 

Input Frequency

 

 

 

57 Hz to 63 Hz

 

 

 

 

On-Battery Output Voltage

 

 

 

120Vac ± 5%

 

 

 

 

Transfer Time

 

 

 

4ms Typical

575VA

 

 

 

Max. Load for UPS Outlets

320VA

 

375VA

500VA

 

 

 

650VA

(3 Outlets)

(185W)

 

(210W)

(275W)

 

(320W)

 

 

(350W)

Max. Load for Full-Time Surge

 

 

 

12 Amps

 

 

 

 

 

Protection outlets (6 Outlets)

 

 

 

 

 

 

 

 

 

On-Battery Output Wave Form

 

 

Simulated Sine Wave Form

 

Operating Temperature

 

 

+ 32°F to 95° F. (0° C to 35° C)

 

Operating Relative Humidity

 

 

0 to 95% NON-CONDENSING

 

Size (Length x Width x Height)

 

9 7/8” x 6 3/16” x 3 1/8” (25.8cm x 15.9cm x 8.3cm)

Net Weight

10lbs.

 

10 lbs.

13

 

13 lbs.

 

 

14 lbs.

Typical Battery Recharge Time

 

 

8 hours

typical from total discharge

 

Typical Battery Life

3 to 6 years, depending on number of discharge/recharge cycles

Battery Type

12V / 3AH

 

12V / 4AH

12V / 7AH

 

12V / 7.2AH

 

 

12V / 7.5AH

Recommended Battery

 

 

Spill-proof,

Maintenance-free,

sealed lead-acid

 

Safety Approvals

 

 

UL1778(UPS), CUL107.1/FCC/DoC Class B

 

 

 

8

 

 

 

 

 

 

Page 10
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CyberPower Systems CPS500SL, CPS320SL, CPS375SL, CPS575SL Troubleshooting, Specifications, Problem Possible Cause Solution

CPS320SL, CPS375SL, CPS650SL, CPS500SL, CPS575SL specifications

CyberPower Systems has established itself as a leading manufacturer of reliable power protection solutions, particularly uninterruptible power supplies (UPS). Among their impressive lineup, the CPS320SL, CPS500SL, CPS650SL, CPS375SL, and CPS575SL models stand out due to their unique features and advanced technologies.

The CPS320SL is designed for home offices and small workspaces, offering a compact and efficient power backup solution. It delivers 320VA/180W of pure sine wave output, providing stable power to sensitive electronics. Notably, this model includes USB ports for charging devices and integrates a user-friendly LCD display that shows important information like battery status and load capacity.

Next in the lineup, the CPS500SL offers a higher capacity of 500VA/300W, making it suitable for small servers and networking equipment. This UPS features Automatic Voltage Regulation (AVR) which stabilizes voltage fluctuations without draining the battery. With multiple outlets, users can connect several devices simultaneously, ensuring that critical systems remain operational during power interruptions.

The CPS650SL steps it up further with a power capacity of 650VA/390W. This model is perfect for small business environments and is equipped with advanced management software, allowing for real-time monitoring and reporting of power usage. Its smart charging technology ensures that devices are charged quickly and efficiently, maintaining battery health over time.

For those needing a balance between performance and portability, the CPS375SL is a compact UPS that delivers 375VA/225W. Ideal for users seeking a reliable backup for personal computers or telecommunication devices, it includes features such as data line protection for Ethernet and coaxial lines, safeguarding connected devices from surges and spikes.

Lastly, the CPS575SL rounds out the series with a robust output of 575VA/345W. This model excels in environments where multiple devices demand power backup, yet it maintains a compact design. It comes equipped with a LCD display and offers a variety of connection options for enhanced versatility with charging and connectivity.

All these models leverage CyberPower's commitment to advanced battery management technologies, ensuring extended battery life and superior performance. Their lightweight designs make these UPS units easy to install and manage, while their high reliability provides peace of mind for users who depend on uninterrupted power supply. These features collectively make the CPS320SL, CPS500SL, CPS650SL, CPS375SL, and CPS575SL ideal solutions for safeguarding essential equipment against unexpected power disturbances.