Troubleshooting
No display on computer screen
·Computer is asleep – Press [MODE] or [SELECT] on the computer to wake up the computer.
·Batteries need replacement - replace the computer batteries as shown on pages
·Computer is too cold- operating temp. is 32 to 110 degrees Fahrenheit
Computer display is on, but there is no transmission icon
·Hub is asleep - spin the wheel to wake up the hub.
·Batteries need replacement - replace the hub batteries as shown on page 34 of the User Manual.
·Does the word “watts” appear under the top line? If no than you have entered cycle computer mode. See cycle computer mode for further instructions.
·Computer not seated in mount - make sure computer is firmly and correctly mounted in handlebar mount.
·Moisture in hub - remove cover to see if there is any condensation on the battery cover. If there is, leave cover off in a dry place for 12 hours or until moisture disappears.
·Interference with other devices - make sure you are not setting up the PowerTap inside a building with a lot of electrical noise, neon signs, or near power lines. Bring the PowerTap out side or away from the electrical disturbance to see if signal returns. Also make sure you don’t have any other devices on your bike such as lights, magnets or cycle computer sensors.
·PowerTap computer’s batteries are low, replace batteries as shown on page 34 of the User Manual. We recommend using a Cone Wrench to remove the battery cap, not a coin.
·Displayed data blinks or does not function
·Batteries need replacement - replace the computer batteries as shown on pages 34 of the User Manual.
·Computer not seated in mount - make sure computer is firmly and correctly mounted in handlebar mount.
·Interference with other devices - make sure you are not setting up the PowerTap inside a building with a lot of electrical noise, neon signs, or near power lines. Bring the PowerTap outside or away from the electrical disturbance to see if signal returns. Also make sure you don’t have any other devices on your bike such as lights, magnets or cycle computer sensors.
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