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Appendix D - Contacting Technical Support
Contacting Technical Support
Before you contact technical support, please have the following ready:
•Model number of the product (e.g.
•Hardware Revision (located on the label on the bottom of the router (e.g. rev A1))
•Serial Number (s/n number located on the label on the bottom of the router).
You can find software updates and user documentation on the
For customers within the United States: | For customers within Canada: |
Phone Support: | Phone Support: |
(877) | (800) |
24 hours a day, seven days a week. | Monday to Friday 7:30am to 9:00pm EST |
Internet Support: | Internet Support: |
http://support.dlink.com | http://support.dlink.ca |
support@dlink.com | email:support@dlink.ca |
86 |