Troubleshooting (continued)

2.Why can’t I connect to the access point or the wireless router?

￿Make sure that the SSID on the DWL-G630 Wireless Cardbus Adapter is exactly the same as the SSID on the access point or wireless router.

￿Move the DWL-G630 and the access point or wireless router into the same room and then test the wireless connection.

￿Disable all security settings. (WEP, MAC address control, AES).

￿Make sure that the access point/router is not set to a different frequency.

￿Turn off your access point and the computer with the DWL-G630. Turn on the access point, and then turn on the computer with the DWL-G630.

￿Refresh the DWL-G630 Utility.

3.Why aren’t the Power and Link lights on?

￿Check to see if the DWL-G630 Wireless Cardbus Adapter is firmly inserted into the Cardbus slot of your laptop computer.

4.I forgot my Encryption key. What should I do?

￿Reset the access point to its factory default settings and restore the DWL- G630 Wireless Cardbus Adapter to the factory default settings.

5.What should I do when the computer does not recognize the DWL-G630 Wireless Cardbus Adapter?

￿Make sure that the DWL-G630 Wireless Cardbus Adapter is properly seated in the computer’s cardbus slot.

￿If Windows does not detect the hardware upon insertion of the adapter, make sure to completely remove drivers that were previously loaded. To remove the drivers, do the following:

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D-Link DWL-G630 manual Why aren’t the Power and Link lights on?