Before You Call for Service

Problem

May Be Caused By

What to Do

Nothing works.

Range not connected to electri-

Check to make sure range power plug is

 

cal power.

connected to electrical outlet.

 

Power is off.

Turn on power at circuit breaker or fuse

 

 

box for electrical outlet range is con-

 

 

nected to. Check for tripped breaker or

 

 

blown fuse.

 

Power outage.

Contact power company.

Igniters do not spark.

Power not supplied to unit.

See Nothing Works above.

 

 

 

 

Wet or dirty igniter(s).

Clean and dry igniters and burner assem-

 

 

blies according to Care and Cleaning

 

 

section.

 

 

 

No flame.

Igniter(s) not working (no click-

See Igniters do not spark above.

 

ing sound).

 

 

 

 

 

Wet or dirty igniter(s).

Clean and dry according to Care and

 

 

Cleaning section.

 

 

 

 

Gas is turned off.

Make sure the gas supply valve is in the

 

 

“ON” position.

 

 

 

 

Gas supply interrupted.

Contact gas company.

 

 

 

Burner goes out at low set-

Low gas pressure.

Contact gas company to have pressure

ting.

 

tested.

 

Air intake holes obstructed.

Check to make sure none of the air vents

 

 

or slots on range are obstructed.

Flame is distorted, yellow or

Burner parts are dirty or

Clean and dry according to Care and

very large.

clogged.

Cleaning section.

 

Burner parts are not properly

Make sure burner is assembled according

 

positioned.

to the Setting Up Your Range section.

 

Range set up to use a different

Have a qualified service technician check

 

type of gas (natural or LP) or

to make sure that the range is set up for

 

set up for different altitude.

the type of gas and the correct altitude.

 

 

 

 

Gas regulator is not installed or

Have a qualified service technician check

 

faulty.

the gas regulator.

 

 

 

Igniters continue to spark

Burner is cold.

Burners may continue to spark for up to

(click) after flame ignites.

 

60 seconds when cold and set to low. See

 

 

Operating Your Range section for more

 

 

information on how to minimize.

 

Flame distorted by air draft.

Minimize any air drafts around the cook-

 

 

top. Close nearby windows.

 

Wet or dirty igniter(s).

Clean and dry according to Care and

 

 

Cleaning section.

 

Burner parts wet or dirty.

Clean and dry according to Care and

 

 

Cleaning section.

 

Burner parts not properly posi-

Make sure burner is assembled according

 

tioned.

to the Setting Up Your Range section.

 

Power supply polarity is

Have a licensed electrician check the elec-

 

reversed or not properly

trical outlet.

 

grounded.

 

Orange glow on ceiling of

Normal operation.

The broil burner hot surface igniter glows

oven when broiling.

 

orange off and on when the oven knob is

 

 

set to broil.

 

 

 

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