Before You Call for Service

Problem Solution Guide - Oven (cont.)

Problem

May Be Caused By

What to Do

Oven will not heat.

Oven setting not correct.

Press CANCEL · SECURE. Follow instructions

 

 

in Operating the Oven section.

 

Oven set for delay timed cooking.

Oven will turn on automatically at preset time.

 

 

Press CANCEL · SECURE to return to normal

 

 

operation.

 

 

 

 

Attempting to broil with meat

Broil and convection broil settings will not

 

probe connected.

work when meat probe is connected. Discon-

 

 

nect meat probe.

 

 

 

Foods over or under cook.

Incorrect cooking time or tempera-

Follow instructions in Operating the Oven

 

ture.

section.

 

 

 

Oven shuts off by itself after it

12 hour timer is on. Unit is set

Turn off 12 hour timer. See page 10.

has been on for 12 hours.

to turn off automatically after 12

 

 

hours of continuous use.

 

 

 

 

Time on display not correct.

Time of day not set.

Set time. See Setting Up Your Range.

 

Power failure or power was turned

Reset time. See Setting Up Your Range.

 

off.

 

 

 

 

Time flashes on display.

Power failure or power was turned

Reset time. See Setting Up Your Range.

 

off.

 

 

 

 

Cannot set clock.

Oven in use. Clock cannot be set

Turn off oven to set clock.

 

while oven is in use.

 

 

 

 

Oven does not self clean.

Door not shut tightly.

Check for obstructions. Close door tightly.

 

 

 

 

Oven set for delay timed cleaning.

Oven will start to self clean at preset time.

 

 

Press CANCEL · SECURE to return to normal

 

 

operation.

 

Oven not set properly.

Follow instructions in Care and Cleaning

 

 

section.

 

 

 

 

Meat probe connected.

Oven will not start self clean cycle when meat

 

 

probe is connected. Disconnect and remove

 

 

meat probe.

Oven light does not work

Oven in self clean mode.

Light does not work when oven is in self clean

(burners light and oven works

 

mode.

OK).

 

 

Oven in Sabbath mode.

Light does not work when oven is in Sabbath

 

 

 

mode. See page 15.

 

 

 

 

Light bulb burned out.

Replace light bulb. See Care and Cleaning

 

 

section.

 

 

 

Oven light will not turn off.

Light key is set to on.

Press light key to turn light off.

 

 

 

Cooling fan continues to run

Normal operation.

The cooling fan may run for a while after the

after oven is turned off.

 

oven is turned off, until the internal parts have

 

 

cooled.

 

 

 

Sabbath mode does not work.

Meat probe connected.

Oven will not start Sabbath mode when meat

 

 

probe is connected. Disconnect and remove

 

 

meat probe.

 

 

 

Oven door will not open.

Oven is set to self clean.

Check display. If lock symbol appears on

 

 

display oven door cannot be opened. Wait for

 

 

oven to complete self clean process or press

 

 

CANCEL · SECURE. Door will unlock once oven

 

 

has cooled.

Error code appears and stays

An error code having a letter with

Call for service.

on display, for example “U55.”

a number following it that appears

 

 

and stays on the display indicates

 

 

a problem that cannot be resolved

 

 

by the customer.

 

 

 

 

 

 

 

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