Before You Call for Service
Problem Solution Guide - Oven (cont.)
Problem | May Be Caused By | What to Do | |
Oven will not heat. | Oven setting not correct. | Press CANCEL · SECURE. Follow instructions | |
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| in Operating the Oven section. | |
| Oven set for delay timed cooking. | Oven will turn on automatically at preset time. | |
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| Press CANCEL · SECURE to return to normal | |
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| operation. | |
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| Attempting to broil with meat | Broil and convection broil settings will not | |
| probe connected. | work when meat probe is connected. Discon- | |
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| nect meat probe. | |
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Foods over or under cook. | Incorrect cooking time or tempera- | Follow instructions in Operating the Oven | |
| ture. | section. | |
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Oven shuts off by itself after it | 12 hour timer is on. Unit is set | Turn off 12 hour timer. See page 10. | |
has been on for 12 hours. | to turn off automatically after 12 |
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| hours of continuous use. |
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Time on display not correct. | Time of day not set. | Set time. See Setting Up Your Range. | |
| Power failure or power was turned | Reset time. See Setting Up Your Range. | |
| off. |
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Time flashes on display. | Power failure or power was turned | Reset time. See Setting Up Your Range. | |
| off. |
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Cannot set clock. | Oven in use. Clock cannot be set | Turn off oven to set clock. | |
| while oven is in use. |
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Oven does not self clean. | Door not shut tightly. | Check for obstructions. Close door tightly. | |
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| Oven set for delay timed cleaning. | Oven will start to self clean at preset time. | |
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| Press CANCEL · SECURE to return to normal | |
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| operation. | |
| Oven not set properly. | Follow instructions in Care and Cleaning | |
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| section. | |
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| Meat probe connected. | Oven will not start self clean cycle when meat | |
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| probe is connected. Disconnect and remove | |
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| meat probe. | |
Oven light does not work | Oven in self clean mode. | Light does not work when oven is in self clean | |
(burners light and oven works |
| mode. | |
OK). |
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Oven in Sabbath mode. | Light does not work when oven is in Sabbath | ||
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| mode. See page 15. | |
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| Light bulb burned out. | Replace light bulb. See Care and Cleaning | |
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| section. | |
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Oven light will not turn off. | Light key is set to on. | Press light key to turn light off. | |
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Cooling fan continues to run | Normal operation. | The cooling fan may run for a while after the | |
after oven is turned off. |
| oven is turned off, until the internal parts have | |
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| cooled. | |
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Sabbath mode does not work. | Meat probe connected. | Oven will not start Sabbath mode when meat | |
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| probe is connected. Disconnect and remove | |
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| meat probe. | |
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Oven door will not open. | Oven is set to self clean. | Check display. If lock symbol appears on | |
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| display oven door cannot be opened. Wait for | |
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| oven to complete self clean process or press | |
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| CANCEL · SECURE. Door will unlock once oven | |
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| has cooled. | |
Error code appears and stays | An error code having a letter with | Call for service. | |
on display, for example “U55.” | a number following it that appears |
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| and stays on the display indicates |
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| a problem that cannot be resolved |
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| by the customer. |
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