Problem | Possible reason | What to do now |
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tv, vol and mute | Your remote control | Refer to the Setting your remote control to operate |
keys don’t work with | isn’t properly set to | your TV section on page 40. |
your TV. | operate your TV. |
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| Your remote has been |
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| left without batteries, or |
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| with flat batteries, for |
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| too long, and has lost its |
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| television settings. |
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|
You can’t find a | The channel only | Check the TV Guide listings to see when the channel is |
channel you have | broadcasts for part of | available. |
previously watched. | the day. |
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|
TV or video recorder | Check that your TV and video recorder are correctly | |
interference | not correctly tuned. | tuned to your Sky digibox. |
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| For further information, refer to your TV and VCR |
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| instruction books. |
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| In some cases your Sky digibox may need re- |
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| tuning. Call your broadcaster’s helpdesk for further |
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| advice. For your broadcaster’s helpdesk number, select |
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| the Telephone Numbers option from the Services |
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| screen. |
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SOLVING PROBLEMS
51
