If Something Goes Wrong
Before You Call For Service
Problem | Possible Cause What to do |
Ice Maker will not start.
A fuse in your home may be blown or the circuit breaker tripped.
Replace fuse or reset circuit breaker.
| Power surge. | Unplug the ice maker, wait a few |
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| seconds and then plug it back in. |
| Plug not fully inserted into | Make sure the |
| wall outlet | ice maker is fully inserted into outlet. |
| Water Shortage | Ensure that there is sufficient water |
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| in the internal reservoir. |
| Ice Bucket Full | Empty the ice bucket. |
| Fault Mode | See ‘Fault Mode Icon’ below. |
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Fault Mode Icon | Water bucket cannot | Ice cubes may be lodged in between |
illuminated in display | turn. | the water box and evaporator. Power |
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| off the unit and manually remove any |
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| ice cubes from the water bucket and/ |
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| or ice shovel. |
| Water line blockage. | This can occur when attempting to |
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| operate the unit (or if it has been |
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| stored) in low ambient temperature |
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| conditions. Allow the unit to remain |
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| in 68 F (20 C) for a few hours before |
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| attempting to make ice or operating |
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| the |
If none of the above rectify the situation please contact our customer care department
at
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