SERVICE

HOW TO OBTAIN SERVICE:

For warranty service, please contact your local service provider or DCS Customer Care Center at

(888)281-5698, Monday thru Friday, 6:00 am – 4:30 pm PST. Before you call, please have the following information ready:

Model Number

Serial Number

Date of installation

A brief description of the problem

Your satisfaction is of the utmost importance to us. If a problem cannot be resolved to your satisfaction, please write:

Write:

DCS

Attention: Customer Care Center

5800 Skylab Road

Huntington Beach, CA 92647

www.dcsappliances.com

BEFORE YOU CALL FOR SERVICE:

1.Is the circuit breaker tripped or the fuse blown?

2.Is there a power outage in the area?

3.Check power to transformer (circuit breaker tripped).

4.Check for any sounds like clicking or humming coming from the heater unit with power turned on.

5.Make sure all gas valves are in the open position.

6.Is there a windy condition not allowing the unit to light?

7.Turn off the power supply for 5 minutes and restart.

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DCS DRH48N installation instructions HOW to Obtain Service, Before YOU Call for Service