SERVICE
HOW TO OBTAIN SERVICE:
For warranty service, contact DCS Customer Care Representative at (888)
Model Number (located at the bottom of chassis, right corner)
Serial Number (located at the bottom of chassis, right corner)
Date of installation
A brief description of the problem
Your satisfaction is of the utmost importance to us. If a problem cannot be resolved to your satisfaction, please write to Customer Care or email: support@dcsappliances.com
Write:
Fisher & Paykel Appliances, Inc.
Attention: DCS Customer Care
5900 Skylab Road
Huntington Beach, CA 92647
BEFORE YOU CALL FOR SERVICE:
1.Is the circuit breaker tripped?
2.Is the gas turned on?
3.Is the AC plugged in?
4.Is the burner cap in position?
5.Can the burner be lit with a match?
6.Is the gas type correct for the unit – LP or Natural? (Assume the gas type is natural unless the model # has “L” which stands for LP.)
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