Using Support Tools

System Messages

If your computer has an issue or error, it may display a System Message that will help you identify the cause and action needed to resolve the issue.

NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Alternatively you could see the Dell Technology Guide available on your hard drive or at support.dell.com/manuals or see “Contacting Dell” on page 63 for assistance.

Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help

in resolving this problem, please note this checkpoint and contact Dell Technical Support — The computer failed to complete the boot routine three consecutive times for the same error. Contact Dell for assistance (see “Contacting Dell” on page 63).

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CMOS checksum error — Possible motherboard failure or RTC battery low. Contact Dell for assistance (see “Contacting Dell” on page 63).

CPU fan failure — CPU fan has failed. Contact Dell for assistance (see “Contacting Dell” on page 63).

Hard-disk drive failure — Possible hard drive failure during POST. Contact Dell for assistance (see “Contacting Dell” on page 63).

Hard-disk drive read failure — Possible hard drive failure during HDD boot test. Contact Dell for assistance (see “Contacting Dell” on page 63).

Keyboard failure — Keyboard failure or loose cable. If reseating the cable does not solve the problem, replace the keyboard.

No boot device available — No bootable partition on hard drive, the hard drive cable is loose, or no bootable device exists.

•If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device.

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Dell 01HNXJA00, 19T setup guide System Messages
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19T, 1HNXJ, 01HNXJA00 specifications

Dell 01HNXJA00, part of the broader Dell 01HNXJ and 19T series, represents a significant advancement in computing with a focus on performance, efficiency, and innovative technology. This series is tailored for users who demand high reliability and functionality from their devices, including professionals, gamers, and creatives.

One of the standout features of the Dell 01HNXJA00 is its powerful processing capabilities. Equipped with the latest generation multi-core processors, it ensures that users can multitask seamlessly without experiencing lag. Whether running heavy software applications for design or engaging in resource-intensive gaming, this device can handle it all with ease.

The graphics performance is also noteworthy, as it incorporates advanced GPU technology that supports high-definition visuals and smooth frame rates. This makes the Dell 01HNXJA00 ideal for graphic designers, video editors, and gamers who seek an immersive experience. Enhanced graphics settings provide users with the flexibility to enjoy the latest titles or engage in demanding applications without compromising on quality.

Another characteristic that stands out is the series’ ample memory and storage options. With configurations offering significant RAM and fast SSD storage, users benefit from quick boot times and rapid access to files and applications. The fast data transfer speeds provided by SSD technology enhance overall system performance, making it an excellent choice for any demanding user.

The Dell 01HNXJA00, alongside the 1HNXJ and 19T models, also emphasizes connectivity and expandability. With multiple USB ports, Thunderbolt interfaces, and options for HDMI or DisplayPort output, users can connect a variety of peripherals and display options. This variety ensures that whether for additional storage, external displays, or other devices, users have the flexibility to set up their workstation as required.

Another technology embedded within these models is robust thermal management. Advanced cooling systems maintain optimal performance, preventing overheating during extended usage. This is critical for high-performance tasks and ensures the longevity of the hardware.

Finally, Dell's commitment to sustainability and build quality is evident in the design of the 01HNXJA00. Constructed with durable materials, the device promises longevity and is engineered to withstand daily wear and tear. Additionally, Dell focuses on eco-friendly initiatives in its manufacturing processes, contributing to a more sustainable future for technology.

In conclusion, the Dell 01HNXJA00, 1HNXJ, and 19T series are built for power and efficiency, making them suitable for a wide range of users. With advanced processing capabilities, stunning graphics, ample memory and storage options, excellent connectivity, and a commitment to sustainability, this series sets a new standard in computing excellence.
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