Using Support Tools
System Messages
If your computer has an issue or an error, it may display a System Message that will help you identify the cause and action needed to resolve the issue.
NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Alternatively you could see the Dell Technology Guide on your hard drive or on the Dell Support website at support.dell.com/manuals or contact Dell (see “Contacting Dell” on page 61 for assistance).
No boot device available — No bootable partition on hard disk drive, the hard disk drive cable is loose, or no bootable device exists.
•If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device.
•Enter system setup and ensure that the boot sequence information is correct (see the Dell Technology Guide on your hard drive or on the Dell Support website at support.dell.com/manuals).
No timer tick interrupt — A chip on the system board might be malfunctioning or motherboard failure (see “Contacting Dell” on page 61
for assistance).
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