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Solving Problems
Dell™ E170S/E190S Flat Panel Monitor User's Guide
Common Problems
Troubleshooting the Dell™ Soundbar (Optional)
CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.
Self-Test
Your monitor provides a
1.Turn off both your computer and the monitor.
2.Unplug the video cable from the back of the computer. To ensure proper
3.Turn on the monitor.
The floating 'Dell™ - Self Test Feature Check' dialog box should appear
4.This box also appears during normal system operation if the video cable becomes disconnected or damaged.
5.Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system; your monitor is functioning properly.
Built-in Diagnostics
Your monitor has a
NOTE: You can run the
To run the
1.Ensure that the screen is clean (no dust particles on the surface of the screen).
2.Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the
3.On the front panel, press and hold the Menu (button 1) and + (button 3) keys on the front panel, simultaneously for 2 seconds. A gray screen appears.