Dell 1909W Flat Panel Monitor User's Guide

Product Specific Problems

Specific Symptoms

Screen image is too small

Cannot adjust the monitor with the buttons on the front panel No Input Signal when user controls are pressed

The picture does not fill the entire screen.

What You Experience

Image is centered on screen, but does not fill entire viewing area

OSD does not appear on the screen

No picture, the LED light is green. When you press "+", "-"

or "Menu" key, the message "No S-Video input signal", or

"No Composite input signal", or "No Component input signal" appears

The picture cannot fill the height or width of the screen

Possible Solutions

Check the Scaling Ratio setting in Image Setting OSD

Reset the monitor to Factory Settings.

Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.

Check the signal source. Ensure the Computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard.

Check to make sure Video Source to S-Video, Composite or Component is powered and playing video media.

Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary.

Reset the computer or video player.

Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen.

Run the built-in diagnostics.

NOTE: When choosing DVI-D mode, the Auto Adjust function is not available.

Universal Serial Bus (USB) Specific Problems

Specific Symptoms

What You Experience

USB interface is not working

USB peripherals are not

 

working

High Speed USB 2.0 interface

High Speed USB 2.0

is slow.

peripherals working slowly or

 

not working at all

Possible Solutions

Check that your monitor is turned ON. Reconnect the upstream cable to your computer. Reconnect the USB peripherals (downstream connector). Switch off and then turn on the monitor again.

Reboot the computer.

Some USB devices like external portable HDD require higher electric current; connect the device directly to the computer system.

Check that your computer is USB 2.0-capable.

Some computers have both USB 2.0 and USB 1.1 ports. Ensure that the correct USB port is used.

Reconnect the upstream cable to your computer. Reconnect the USB peripherals (downstream connector). Reboot the computer.

Dell™ Soundbar Problems

Common Symptoms

What You Experience

Possible Solutions

No Sound

No power to Soundbar - the

Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if

 

power indicator is off

the power indicator (green LED) on the front of the Soundbar is illuminated.

 

 

Confirm that the power cable from the Soundbar is plugged into the adaptor.

No Sound

Soundbar has power - power

Plug the audio line-in cable into the computer's audio out jack.

 

indicator is on

Set all Windows volume controls to their maximum

 

 

Play some audio content on the computer (i.e. audio CD, or MP3).

 

 

Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.

 

 

Clean and reseat the audio line-in plug.

 

 

Test the Soundbar using another audio source (i.e.portable CD player).

Distorted Sound

Computer's sound card is used

 

as the audio source

Clear any obstructions between the Soundbar and the user.

Confirm that the audio line-in plug is completely inserted into the jack of the sound card.

Set all Windows volume controls to their midpoints. Decrease the volume of the audio application.

Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting.

Clean and reseat the audio line-in plug. Troubleshoot the computer's sound card.

Test the Soundbar using another audio source (i.e. portable CD player, MP3 player).

Distorted Sound

Other audio source is used

Clear any obstructions between the Soundbar and the user.

 

 

Confirm that the audio line-in plug is completely inserted into the jack of the audio

 

 

source.

 

 

Decrease the volume of the audio source.

 

 

Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume

 

 

setting.

 

 

Clean and reseat the audio line-in plug.

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Dell 1909WB appendix Specific Symptoms What You Experience, Common Symptoms What You Experience Possible Solutions