Power LED Light Status

Possible Cause

Troubleshooting Steps

 

 

 

 

 

• If the display is connected

 

 

and turned on, listen for a

 

 

beep code.

Diagnostic Error Messages

Error Messages

Description

 

 

AUXILIARY DEVICE FAILURE

The touchpad or external mouse may be faulty. For

 

an external mouse, check the cable connection.

 

Enable the Pointing Device option in the system

 

setup program.

BAD COMMAND OR FILE NAME

Ensure that you have spelled the command

 

correctly, put spaces in the proper place, and used

 

the correct pathname.

CACHE DISABLED DUE TO FAILURE

The primary cache internal to the microprocessor

 

has failed. Contact Dell.

CD DRIVE CONTROLLER FAILURE

The optical drive does not respond to commands

 

from the computer.

DATA ERROR

The hard drive cannot read the data.

DECREASING AVAILABLE MEMORY

One or more memory modules may be faulty or

 

improperly seated. Reinstall the memory modules

 

or, if necessary, replace them.

DISK C: FAILED INITIALIZATION

The hard drive failed initialization. Run the hard

 

drive tests in the Dell Diagnostics.

DRIVE NOT READY

The operation requires a hard drive in the bay

 

before it can continue. Install a hard drive in the

 

hard drive bay.

ERROR READING PCMCIA CARD

The computer cannot identify the ExpressCard.

 

Reinsert the card or try another card.

EXTENDED MEMORY SIZE HAS CHANGED

THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE

A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? " < > -

GATE A20 FAILURE

The amount of memory recorded in non-volatile memory (NVRAM) does not match the memory installed in the computer. Restart the computer. If the error appears again, contact Dell.

The file that you are trying to copy is too large to fit on the disk, or the disk is full. Try copying the file to a different disk or use a larger capacity disk.

Do not use these characters in filenames.

A memory module may be loose. Reinstall the memory modules or, if necessary, replace them.

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Dell 3800 owner manual Diagnostic Error Messages