Appendix 113
U.S.A. (Austin, Texas)
International Access Code: 011
Country Code: 1
Automated Order-Status System toll free:1-800-433-9014
AutoTech (For portable and desktop computers) tollfree: 1-800-247-9362
Dell Home and Small Business Group (For portable and desktop computers):
Customer Technical Support (Return material
authorization numbers) toll free: 1-800-624-9896
Customer Technical Support (Home sales
purchased via www.d ell.com)tollfree: 1-877-576-3355
Customer Service (Credit return authorization
numbers) toll free: 1-800-624-9897
National Accounts (Computers purchased by established Dell national accounts
[have your account number handy], medical institu tions, or value-added resellers
[VARs]):
Customer Service and Technical Support (Return
material authorization numbers) tollfree: 1-80 0-822-8965
Public Americas International (Computers purchased by governmental agencies
[local, state, or federal] or educational institutions):
Customer Service and Technical Support (Return
material authorization numbers) tollfree: 1-80 0-234-1490
Dell Sales toll free: 1-800-289-3355
or toll free:1-800-879-3355
Spare Parts Sales toll free: 1-800-357-3355
Desktop and Portable Fee-Based Technical Support toll free:1 -800-433-9005
Sales (Catalogs) toll free: 1-800-426-5150
Fax toll free: 1-800-727-8320
TechFax toll free: 1-800-950-1329
Dell Services for the Deaf, Hard-of-Hearing, or
Speech-Impaired toll free: 1-877-DELLTTY
(1-877-335-5889)
Switchboard 512 338-44 00
DellNet™ Technical Support toll free: 1-877-Dellnet
(1-877-335-5638)
US Virgin Islands General Support 1-87 7-673-3355
Vene zue la General Support 8001-3605
Country (City)
International Access Code
Country Code
City Code
Department Name or Service Area,
Website and E-mail Address Area Codes,
Local Numbers, and
TollFree Numbers
2H930bk1.book Page 113 Tuesday, November 20, 2001 5:02 PM