Dell 4300 Dell Technical Support Policy (U.S. Only)

98 Appendix

www.dell.com | support.dell.com

6Close the computer cover (see page 87), and plug your computer and

devices into their electrical outlets.

7Access the system setup program (see page95) and restore the settings

you recorded in step 1.

8Properly dispose of the old battery (see page 118).

Dell Technical Support Policy (U.S. Only)

Technician-assisted technical support requires the cooperation and

participation of the customer in the troubleshooting process and provides

for restoration of the operating system, application software, and hardware

drivers to the original default configuration as shipped from Dell, as well as

the verification of appropriate functionality of the computer and all Dell-

installed hardware. In addition to this technician-assisted technical support,

online technical support is available at support.dell.com. Additional

technical support options may be available for purchase.

Dell provides limited technical support for the computer and any “Dell-

installed” software and periph e rals1. Support for third-party software and

peripherals is provided by the original manufacturer, including those

purchased and/or installed through Dell Software and Peripherals,

Readyware, and Custom Factory Integration (DellPlus™)2.

1 Repair services are provided pursuant to the ter ms and conditions of your limited

warranty and any optional support service contract purchased with th e

computer.

2 All Dell-standard componen ts included in a Custom Factory Integration (CFI)

project are covered by the standard Dell limited warranty for your computer.

However, Dell also extends a parts replacement program to cover all nonstand-

ard, third-party hardware components integrated through CFI for the duration

of the computer’s service contract.

Dell-installed software includes the operating system and some of the

application software that is preinstalled on the computer during the

manufacturing process (Microsoft Office, Norton Antivirus, and so on).

2H930bk1.book Page 98 Tuesday, November 20, 2001 5:02 PM