Dell 4700 manual Mail, Modem, and Internet Problems

Drive Problems	21
CD and DVD drive problems	22
Hard drive problems	23
E-Mail, Modem, and Internet Problems	23
Error Messages	24
IEEE 1394 Device Problems	25
Keyboard Problems	26
Lockups and Software Problems	26
The computer does not start up	26
The computer stops responding	26
A program stops responding	27
A program crashes repeatedly	27
A program is designed for an earlier Windows operating system	27
A solid blue screen appears	27
Other software problems	28
Memory Problems	28
Mouse Problems	29
Network Problems	30
Power Problems	30
Printer Problems	31
Scanner Problems	32
Sound and Speaker Problems	33
No sound from speakers	33
No sound from headphones	34
Video and Monitor Problems	34
If the screen is blank	34
If the screen is difficult to read	35

3 Advanced Troubleshooting

Diagnostic Lights	37
Dell Diagnostics	40
Dell Diagnostics Main Menu	41

4

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