Mail, Modem, and Internet Problems

Drive Problems	21
CD and DVD drive problems	22
Hard drive problems	23
E-Mail, Modem, and Internet Problems	23
Error Messages	24
IEEE 1394 Device Problems	25
Keyboard Problems	26
Lockups and Software Problems	26
The computer does not start up	26
The computer stops responding	26
A program stops responding	27
A program crashes repeatedly	27
A program is designed for an earlier Windows operating system	27
A solid blue screen appears	27
Other software problems	28
Memory Problems	28
Mouse Problems	29
Network Problems	30
Power Problems	30
Printer Problems	31
Scanner Problems	32
Sound and Speaker Problems	33
No sound from speakers	33
No sound from headphones	34
Video and Monitor Problems	34
If the screen is blank	34
If the screen is difficult to read	35

3 Advanced Troubleshooting

Diagnostic Lights	37
Dell Diagnostics	40
Dell Diagnostics Main Menu	41

Contents

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Dell 4700 manual Mail, Modem, and Internet Problems, Program is designed for an earlier Windows operating system

4700 specifications

The Dell 4700 is a versatile and powerful desktop computer that is well-suited for both business and personal use. Designed for users who demand reliable performance without compromising on essential features, the Dell 4700 stands out thanks to its robust capabilities and ease of use.

One of the key features of the Dell 4700 is its strong processing power. Equipped with Intel processors, this desktop can handle a range of tasks, from document editing to high-end multimedia applications. The powerful CPU options enable users to run multiple applications simultaneously without experiencing any lag, making it a great choice for multitasking.

The Dell 4700 also offers generous storage options, typically featuring ample hard drive space. This allows users to store large files, such as videos, photos, and extensive document libraries, without worry. Additionally, the option for upgrading to solid-state drives (SSDs) makes it possible for users to enhance the performance of their system, as SSDs provide faster data access speeds compared to traditional hard drives.

Another notable characteristic of the Dell 4700 is its expansive connectivity options. Including multiple USB ports, audio jacks, and video outputs, this desktop is designed to connect seamlessly with a variety of peripherals and devices. Whether it’s external hard drives, printers, or monitors, the Dell 4700 allows users to expand their workstation with ease.

The desktop also provides an integrated graphics solution, which caters to everyday graphics needs, from standard office applications to casual gaming and media playback. However, for those requiring more intensive graphic capabilities, the Dell 4700 supports discrete graphics cards, enabling even higher levels of performance.

In terms of design, the Dell 4700 boasts a compact form factor that fits comfortably in most office environments or home setups. Its efficient cooling system ensures that the hardware operates smoothly, while the overall build quality reflects Dell's commitment to durability.

Moreover, the Dell 4700 is Windows-compatible, making it accessible for users who rely on Microsoft software and applications. This compatibility encourages seamless integration into existing systems and networks, thereby enhancing productivity.

In conclusion, the Dell 4700 is a balanced desktop solution that combines effective performance, expandable options, and user-friendly design. Whether used in a professional setting or for personal projects, the Dell 4700 is equipped to meet a variety of needs while maintaining reliability and efficiency.

Contents

TV-OUT connector Optional sound card connector DVI video connectorW . d e l l . c o m s u p p o r t . d e l l . c o m PCI Express x16 card 1 slots Abbreviations and Acronyms Contents Mail, Modem, and Internet Problems Program is designed for an earlier Windows operating system Using Microsoft Windows XP System Restore Addressing Memory With 4-GB ConfigurationsResolving Software and Hardware Incompatibilities Before Working Inside Your Computer Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals 104 103105 Contents Tips on using Microsoft Windows How to play CDs and DVDsHow to use standby mode and hibernate mode Finding Information Warranty, and repair information Specifications, and white papersHow to use Windows XP Click the topic that describes your problem Setting Up a Printer Connecting a USB PrinterSetting Up and Using Your Computer Printer Cable Connecting a Parallel Printer USB connector on computer Connecting Two Monitors Connecting Two Monitors With VGA Connectors VGA blue connector Connecting a TelevisionOptional DVI adapter Changing the Display Settings Setting Up a Home and Office NetworkConnecting to a Network Adapter Connecting to the Internet Network Setup WizardSetting Up Your Internet Connection Click Checklist for creating a network Click Connect to the Internet Copying CDs and DVDsIf you have a CD, click Use the CD I got from an ISP How to Copy a CD or DVD Using Blank CD-Rs and CD-RWsRecordNow Click Exact Copy Helpful Tips Hyper-ThreadingClick Hardware and click Device Manager Setting Up and Using Your Computer Troubleshooting Tips Battery ProblemsDrive Problems Solving Problems CD and DVD drive problems Problems writing to a CD/DVD-RW drive Mail, Modem, and Internet Problems Hard drive problems Error Messages Use these characters in filenames Ieee 1394 Device Problems Keyboard Problems Lockups and Software ProblemsComputer does not start up Computer stops responding Program stops responding Program crashes repeatedlyProgram is designed for an earlier Windows operating system Solid blue screen appears Memory Problems Other software problems Mouse Problems Network Problems Power Problems Printer Problems Scanner Problems Sound and Speaker Problems No sound from speakers No sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Solving Problems Diagnostic Lights Electrical outlet and press the powerAdvanced Troubleshooting Has occurred Button Modules installed, remove Normally, reinstall an additionalIdentified a faulty module or If available, install properly working Error exists Requirements exist see If the problem persists, contact Dell seeYour computer see Restarting the computer see Hard drive, CD drive, and DVD Dell DiagnosticsDrive see Dell Diagnostics Main Menu Drivers What Is a Driver?Identifying Drivers Reinstalling Drivers Using Microsoft Windows XP System RestoreUsing Windows XP Device Driver Rollback Restoring Your Operating System Creating a Restore Point Restoring the Computer to an Earlier Operating State Using Dell PC Restore by Symantec Undoing the Last System Restore Enabling System Restore Resolving Software and Hardware Incompatibilities Removing and Installing Parts Before You BeginRecommended Tools Turning Off Your Computer Before Working Inside Your Computer Front and Back View of the Computer Front View Headphone connector Blinking green The computer is in a power-saving stateBlinking or solid amber See Power Problems on Service Tag Back View USB printer, plug it into a USB connector USB mouse, plug it into a USB connectorConnector to attach your subwoofer Player, CD player, or VCR Modem connector Have a USB keyboard, plug it into a USB connectorConnector Cable from your monitor into the blue connector Removing the Computer Cover Computer cover Cover latch Back of computer Inside View of Your Computer Release lever CD or DVD drive Floppy drive Main power Connector Jumper Password jumper Pswrd J8J2J6C1 Battery socket Battery BT8F1 internal speaker System Board Components Memory DDR Memory Overview Addressing Memory With 4-GB Configurations Installing Memory Notch Memory module Cutouts Crossbar Cards Removing Memory Securing screw Filler bracket Removing and Installing Parts Installing a PCI CardPCI Cards Card Card cutout Not fully seated card Fully seated card Bracket Removing a PCI Card PCI Express X16 cardPCI Express X1 card PCI Express CardsX16 card slot Installing a PCI Express Card Securing screw Filler bracket Tab Mechanism Not fully seated card Fully seated card Bracket Removing a PCI Express Card Front Panel Removing the Front Panel Side hinges Front panel Top tab Removing the Front-Panel Insert Tabs Insert Reattaching the Front Panel DrivesSide hinges Front panel General Installation Guidelines Connecting Drive CablesDrive Interface Connectors Serial ATA Connector Interface cable Interface connector Power cable Power Cable ConnectorHard Drive Data cable Power cable Removing a Hard Drive Hard drive Drive bracket Installing a Hard Drive Small bracket tabs Drive bracket Adding a Second Hard Drive Drive slots Bracket tabs Front computer frame Screw Drive bracket Floppy Drive Power cable Data cableRemoving a Floppy Drive Installing a Floppy Drive Top bracket screw Drive bracket Floppy drive CD/DVD Drive Removing a CD/DVD Drive Installing a CD/DVD Drive Adding a Second CD or DVD Drive Drive Alignment screws Drive Securing screw Second CD/DVD connector secondary drive Battery Battery Battery socket Tab Replacing the Computer Cover Removing and Installing Parts Specifications Associative, write-back SramMemory Type Maximum memory Connectors Two Connector size Pins PCI Express lanes Appendix Combo drive Connector for headphonesCenter/Low Frequency Effects LFE channel one front-panel Controls and Lights Power control Push button Power light Amber light Blinking amber indicates a problem with anSee Power Problems on On state System Setup Overview50.8 cm/sec 508 cm/sec Entering System Setup System Setup Screens System Setup Options Mode setting System Password optionAllows a new system password to be assigned and verified CtrlEnter when the computer starts is no longer available Default setting is Off Wakeup-capable modem receives a wake up signalSkips certain configurations and tests Weekdays every Monday through Friday Boot Sequence Option SettingsChanging Boot Sequence for the Current Boot 100 Changing Boot Sequence for Future Boots Clearing Forgotten Passwords101 Clearing Cmos Settings 102 Definition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyFCC Notices U.S. Only Definition of Third-Party Software and Peripherals Class a Class B 104 FCC Identification Information Contacting Dell105 106 107 108 109 110 Mail finsupport@dell.comSales Fax calls from outside of France 111 112 113 114 Country Code Customer Service Seoul, KoreaTechnical Support servers 115 116 117 Singapore Singapore Technical Support Dimension and Inspiron 118 119 Thailand Technical Support Optiplex, Latitude, 120 121 Appendix Index Index 123 Index 124 Index Index 125 Wizard, 27 reinstalling, 43 scanner, 33 System Restore Wizards Network Setup Wizard, 16 Program Compatibility126 Index

E-Mail, Modem, and Internet Problems

A program is designed for an earlier Windows operating system

3 Advanced Troubleshooting

4700 specifications