Dell 4700 manual Dell Diagnostics, Hard drive, CD drive, and DVD, Drive see

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Light Pattern	Problem Description	Suggested Resolution
	Another failure has occurred.	• Ensure that the cables are properly
		connected to the system board from
A B C	D	the hard drive, CD drive, and DVD
		drive (see page 56).

• If there is an error message on your screen identifying a problem with a device (such as the floppy drive or hard drive), check the device to make sure it is functioning properly.

• The operating system is attempting to boot from a device (such as the floppy drive or hard drive); check system setup (see page 95) to make sure that the boot sequence is correct for the devices installed on your computer.

• If the problem persists, contact Dell (see page 105).

The computer is in a normal operating None. condition after POST.

A B C D

= yellow = green = off

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.

If you experience a problem with your computer, perform the checks in "Solving Problems" on page 21 and run the Dell Diagnostics before you contact Dell for technical assistance.

NOTICE: The Dell Diagnostics works only on Dell™ computers.

1Turn on (or restart) your computer.

2When the DELL™ logo appears, press <F12> immediately.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer (see page 47) and try again.

3When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.

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Advanced Troubleshooting