W . d e l l . c o m s u p p o r t . d e l l . c o m
TV-OUT connector
Optional sound card connector DVI video connector
PCI Express x16 card 1 slots
Abbreviations and Acronyms
Contents
Mail, Modem, and Internet Problems
Program is designed for an earlier Windows operating system
Resolving Software and Hardware Incompatibilities
Using Microsoft Windows XP System Restore
Addressing Memory With 4-GB Configurations
Before Working Inside Your Computer
Dell Technical Support Policy U.S. Only
Definition of Dell-Installed Software and Peripherals
Definition of Third-Party Software and Peripherals
104
103
105
Contents
How to use standby mode and hibernate mode
Tips on using Microsoft Windows
How to play CDs and DVDs
Finding Information
How to use Windows XP
Warranty, and repair information
Specifications, and white papers
Click the topic that describes your problem
Setting Up and Using Your Computer
Setting Up a Printer
Connecting a USB Printer
Printer Cable
Connecting a Parallel Printer
USB connector on computer
Connecting Two Monitors
Connecting Two Monitors With VGA Connectors
VGA blue connector
Connecting a Television
Optional DVI adapter
Changing the Display Settings
Setting Up a Home and Office Network
Connecting to a Network Adapter
Setting Up Your Internet Connection
Connecting to the Internet
Network Setup Wizard
Click Checklist for creating a network
Click Connect to the Internet
Copying CDs and DVDs
If you have a CD, click Use the CD I got from an ISP
RecordNow
How to Copy a CD or DVD
Using Blank CD-Rs and CD-RWs
Click Exact Copy
Helpful Tips
Hyper-Threading
Click Hardware and click Device Manager
Setting Up and Using Your Computer
Drive Problems
Troubleshooting Tips
Battery Problems
Solving Problems
CD and DVD drive problems
Problems writing to a CD/DVD-RW drive
Mail, Modem, and Internet Problems
Hard drive problems
Error Messages
Use these characters in filenames
Ieee 1394 Device Problems
Computer does not start up
Keyboard Problems
Lockups and Software Problems
Computer stops responding
Program is designed for an earlier Windows operating system
Program stops responding
Program crashes repeatedly
Solid blue screen appears
Memory Problems
Other software problems
Mouse Problems
Network Problems
Power Problems
Printer Problems
Scanner Problems
Sound and Speaker Problems
No sound from speakers
No sound from headphones
Video and Monitor Problems
If the screen is blank
If the screen is difficult to read
Solving Problems
Advanced Troubleshooting
Diagnostic Lights
Electrical outlet and press the power
Has occurred Button
Identified a faulty module or
Modules installed, remove
Normally, reinstall an additional
If available, install properly working
Your computer see
Error exists Requirements exist see
If the problem persists, contact Dell see
Restarting the computer see
Hard drive, CD drive, and DVD
Dell Diagnostics
Drive see
Dell Diagnostics Main Menu
Drivers
What Is a Driver?
Identifying Drivers
Using Windows XP Device Driver Rollback
Reinstalling Drivers
Using Microsoft Windows XP System Restore
Restoring Your Operating System
Creating a Restore Point
Restoring the Computer to an Earlier Operating State
Using Dell PC Restore by Symantec
Undoing the Last System Restore
Enabling System Restore
Resolving Software and Hardware Incompatibilities
Recommended Tools
Removing and Installing Parts
Before You Begin
Turning Off Your Computer
Before Working Inside Your Computer
Front and Back View of the Computer
Front View
Blinking or solid amber See Power Problems on
Headphone connector
Blinking green The computer is in a power-saving state
Service Tag
Back View
Connector to attach your subwoofer
USB printer, plug it into a USB connector
USB mouse, plug it into a USB connector
Player, CD player, or VCR
Connector
Modem connector
Have a USB keyboard, plug it into a USB connector
Cable from your monitor into the blue connector
Removing the Computer Cover
Computer cover Cover latch Back of computer
Inside View of Your Computer
Release lever CD or DVD drive Floppy drive
J6C1 Battery socket Battery BT8F1 internal speaker
Main power Connector Jumper
Password jumper Pswrd J8J2
System Board Components
Memory
DDR Memory Overview
Addressing Memory With 4-GB Configurations
Installing Memory
Notch Memory module Cutouts Crossbar
Cards
Removing Memory
Securing screw Filler bracket Removing and Installing Parts
Installing a PCI Card
PCI Cards
Card Card cutout
Not fully seated card Fully seated card Bracket
Removing a PCI Card
PCI Express X16 cardPCI Express X1 card
PCI Express Cards
X16 card slot
Installing a PCI Express Card
Securing screw Filler bracket
Tab
Mechanism
Not fully seated card Fully seated card Bracket
Removing a PCI Express Card
Front Panel
Removing the Front Panel
Side hinges Front panel Top tab
Removing the Front-Panel Insert
Tabs Insert
Reattaching the Front Panel
Drives
Side hinges Front panel
Drive Interface Connectors
General Installation Guidelines
Connecting Drive Cables
Serial ATA Connector Interface cable Interface connector
Power cable
Power Cable Connector
Hard Drive
Data cable Power cable
Removing a Hard Drive
Hard drive
Drive bracket
Installing a Hard Drive
Small bracket tabs Drive bracket
Adding a Second Hard Drive
Drive slots Bracket tabs Front computer frame
Screw
Drive bracket
Floppy Drive
Power cable Data cable
Removing a Floppy Drive
Installing a Floppy Drive
Top bracket screw Drive bracket Floppy drive
CD/DVD Drive
Removing a CD/DVD Drive
Installing a CD/DVD Drive
Adding a Second CD or DVD Drive
Drive Alignment screws
Drive Securing screw
Second CD/DVD connector secondary drive
Battery
Battery Battery socket Tab
Replacing the Computer Cover
Removing and Installing Parts
Memory Type
Specifications
Associative, write-back Sram
Maximum memory
Connectors Two Connector size Pins
PCI Express lanes Appendix
Combo drive
Connector for headphones
Center/Low Frequency Effects LFE channel one front-panel
See Power Problems on
Controls and Lights Power control Push button Power light
Amber light Blinking amber indicates a problem with an
On state
50.8 cm/sec
System Setup
Overview
508 cm/sec
Entering System Setup
System Setup Screens
System Setup Options
Allows a new system password to be assigned and verified
Mode setting
System Password option
CtrlEnter when the computer starts is no longer available
Skips certain configurations and tests
Default setting is Off
Wakeup-capable modem receives a wake up signal
Weekdays every Monday through Friday
Changing Boot Sequence for the Current Boot
Boot Sequence
Option Settings
100
Changing Boot Sequence for Future Boots
Clearing Forgotten Passwords
101
Clearing Cmos Settings
102
FCC Notices U.S. Only
Definition of Dell-Installed Software and Peripherals
Dell Technical Support Policy U.S. Only
Definition of Third-Party Software and Peripherals
Class a Class B
104
FCC Identification Information
Contacting Dell
105
106
107
108
109
Sales
110
Mail finsupport@dell.com
Fax calls from outside of France
111
112
113
114
Country Code Customer Service Seoul, Korea
Technical Support servers
115
116
117
Singapore Singapore Technical Support Dimension and Inspiron
118
119
Thailand Technical Support Optiplex, Latitude,
120
121
Appendix
Index
Index 123
Index
124 Index
Index 125
Wizard, 27 reinstalling, 43 scanner, 33 System Restore
Wizards Network Setup Wizard, 16 Program Compatibility
126 Index