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Configuration Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.
Parameters Allows you to customize the test by changing the test settings.
Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
System Lights
Your power button light and
Power Light | Problem Description | Suggested Resolution |
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Solid green | Power is on, and the computer is operating | No corrective action is required. |
| normally. On the desktop computer, a solid |
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| green light indicates a network connection. |
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Blinking green | The computer is in the suspended state | Press the power button, move the mouse, or press a key on the |
| (Microsoft® Windows® 2000 and Windows XP). | keyboard to wake the computer. |
Blinks green several times and | A configuration error exists. | Check the diagnostic lights to see if the specific problem is identified. |
then turns off |
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Solid amber | The Dell Diagnostics is running a test, or a device | If the Dell Diagnostics is running, allow the testing to complete. |
| on the system board may be faulty or incorrectly |
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| installed. | Check the diagnostic lights to see if the specific problem is identified. |
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| If the computer does not boot, contact Dell for technical assistance (see |
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| your computer Owner's Manual for information about contacting Dell). |
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Blinking amber | A power supply or system board failure has | Check the diagnostic lights to see if the specific problem is identified. |
| occurred. | Also, see "Power Problems" in your computer Owner's Manual. |
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Solid green and a beep code | A problem was detected while the BIOS was | See "Beep Codes" for instructions on diagnosing the beep code. Also, |
during POST | executing. | check the diagnostic lights to see if the specific problem is identified. |
Solid green power light and no | The monitor or the graphics card may be faulty or | Check the diagnostic lights to see if the specific problem is identified. See |
beep code and no video during | incorrectly installed. | "Video and Power Problems" in your computer Owner's Manual. |
POST |
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Solid green power light and no | An integrated system board device may be | Check the diagnostic lights to see if the specific problem is identified. If |
beep code but the computer | faulty. | the problem is not identified, contact Dell for technical assistance. See |
locks up during POST |
| your computer Owner's Manual for information on how to contact Dell. |
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Problem Description | Suggested Resolution | |
Activity Light |
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Solid green | The | No corrective action is |
| might also be on when a device such as a CD player is operating. | required. |
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Diagnostic Lights
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
To help you troubleshoot a problem, your computer has four lights labeled "1," "2," "3," and "4" on the front panel. When the computer starts normally, the lights flash. After the computer starts, all four lights display solid green. If the computer malfunctions, the color and sequence of the lights identify the problem.
Light Pattern | Problem Description | Suggested Resolution |
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| The computer is in a normal "off" condition, | Plug the computer into a working electrical outlet and press the power button. Also see |
| has successfully booted to the operating | "Power Problems" in your Owner's Manual. |
| system, or a possible |
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| occurred. |
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| A possible processor failure has occurred. | Contact Dell. For information about contacting Dell, see your Owner's Manual. |
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| Memory modules are detected, but a | • If you have two or more memory modules installed, remove the modules, reinstall |
| memory failure has occurred. | one module, and then restart the computer. If the computer starts normally, reinstall |
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| an additional module. Continue until you have identified a faulty module or reinstalled |
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| all modules without error. |
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| • If available, install properly working memory of the same type into your computer. |
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| • If the problem persists, contact Dell (see your computer Owner's Manual for |
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| information about contacting Dell). |
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