Dell 600m, PP05L Scanner Problems, Drive Problems

68 Solving Problems

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If only part of the display is readable

Scanner Problems

NOTE: If you can connect to your Internet service provider (ISP), your modem is functioning properly. If

you are sure that your modem is working properly and you still experience problems, contact your ISP.

Drive Problems

NOTE: For information on saving files to a floppy disk, see the Dell Inspiron help file. To access the help

file, see "Accessing Help" on page65.

If you cannot save a file to a floppy drive

CONNECT AN EXTERNAL MONITOR —

1

Turn off your computer and connect an external monitor to the computer.

2

Turn on the computer and the monitor, and adjust the monitor brightness and

contrast controls.

If the external monitor works, the computer display or video controller may be

defective. Contact Dell ("Contacting Dell" on page100).

CHECK THE POWER CABLE CONNECTION —Ensure that the scanner power

cable is firmly connected to a working electrical power source and that the

scanner is turned on.

CHECK THE SCANNER CABLE CONNECTION —Ensure that the scanner cable is

firmly connected to the computer and to the scanner.

UNLOCK THE SCANNER —Ensure that your scanner is unlocked if it has a

locking tab or button.

REINSTALL THE SCANNER DRIVER—See the scanner documentation for instructions.

ENSURE THAT WINDOWS® RECOGNIZES THE DRIVE —Click the Start button

and click My Computer. If the drive is not listed, perform a full scan with your

antivirus software to check for and remove viruses. Viruses can sometimes

prevent Windows from recognizing the drive. Insert a bootable disk and restart

the computer. Verify that the light is blinking, indicating normal operation.

Contents

Main Notes, Notices, and Cautions Contents 1 A Tour of Your Computer 2 Setting Up Your Computer 4 3 Using Batteries and Module Bay Devices 4 Using the Keyboard and Touch Pad 5 Using CDs, DVDs, and Other Multimedia 6 Setting Up a Home and Office Network 7 Solving Problems 6 8 Adding and Replacing Parts 9 Appendix Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Page A Tour of Your Computer Front View 10 Page 12 The green lights located above the keyboard indicate the following: Left Side View Page 14 Right Side View Back View Page Page Page Bottom View Page Setting Up Your Computer Connecting to the Internet Setting Up Your Internet Connection Modem and Internet Connection Problems E-Mail Problems Setting Up a Printer Printer Cable Connecting a Parallel Printer Connecting a USB Printer 1 Complete the operating system setup if you have not already done so. 2 Install the printer driver if necessary. See the documentation that came with your printer. 3 Printer Problems Setting Up the Docking Device to Connect to a Network Power Protection Devices Surge Protectors Line Conditioners Uninterruptible Power Supplies Turning Off Your Computer Page Using Batteries and Module Bay Devices Using a Battery Battery Performance Checking the Battery Charge Page Charging the Battery Removing a Battery Installing a Battery Removing and Installing a Reserve Battery Storing a Battery Power Problems 36 "Contacting Dell" on page100 About the Module Bay Checking the Charge on the Second Battery Removing and Installing Devices While the Computer Is Turned Off Removing and Installing Devices While the Computer Is Running Page Page Using the Keyboard and Touch Pad Numeric Keypad 42 Keyboard Shortcuts System Functions Radios (Including Wireless Networking and Bluetooth Wireless Technology) Battery CD or DVD Tray Display Functions Power Management Speaker Functions Microsoft Windows Logo Key Functions If no sound comes from the speakers, press <Fn><End> and adjust the volume. Touch Pad Customizing the Touch Pad Touch Pad or Mouse Problems External Keyboard Problems 46 Unexpected Characters Using CDs, DVDs, and Other Multimedia Using CDs and DVDs CD and DVD Problems If you cannot play a CD or DVD 48 Sound and Speaker Problems If you have a problem with integrated speakers If you have a problem with external speakers Copying CDs and DVDs How to Copy a CD or DVD Using Blank CD-Rs and CD-RWs Helpful Tips Connecting a Television to the Computer S-Video Connection Page Page Page Enabling the Display Settings for a Television Page Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard Network Problems Connecting to a Wireless Local Area Network Determining Your Network Type Connecting to a Wireless Network in Microsoft Windows XP Page Page Page Solving Problems Finding Solutions Page Accessing Help Error Messages Video and Display Problems If the display is blank If the display is difficult to read If only part of the display is readable Scanner Problems If you cannot save a file to a floppy drive Drive Problems Page If you have problems with a hard drive PC Card Problems General Program Problems A program crashes A program stops responding Error messages appear If Your Computer Gets Wet If You Drop or Damage Your Computer Resolving Other Technical Problems Drivers What Is a Driver? Identifying Drivers Reinstalling Drivers and Utilities Manually Reinstalling Drivers for Windows XP Restoring Your Operating System Using Microsoft Windows XP System Restore Page Using Dell PC Restore by Symantec Resolving Software and Hardware Incompatibilities Page Page Adding and Replacing Parts Adding Memory Page Adding a Mini PCI Card Page Page Replacing the Hard Drive Page Page Appendix Specifications 90 Page Page NOTE: Page Standard Settings Viewing the System Setup Screens System Setup Screens Commonly Used Options Page Dell Technical Support Policy (U.S.Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals FCC Notices (U.S. Only) Macrovision Product Notice Contacting Dell Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Index A B C D H I K L M R S T U V