Dell 6024F Service and Support, Standard Warranty and Service Plan, Warranty and Service Upgrades

Models: 6024F 6024

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Service and Support

With the Virtual Redundant Routing Protocol (VRRP), the PowerConnect 6024 switches will synchronize their routing tables with one another to ensure fail-over support in the event of a switch or link failure. Additionally, the PowerConnect 6024 can be configured with up to seven trunk groups (with a maximum) of seven ports in a trunk group to provide high performance link aggregation.

Both a Web-based GUI and a Command Line Interface are available to manage the device. The PowerConnect 6024 can also be managed remotely via common SNMP management tools and supports switch access password protection. SNMP access filtering is used to provide secure access to the device along with SSH/SSL encryption of the management traffic. Dell OpenManage IT Assistant provides a single console to manage your servers, workstations and network switches. If a more advanced network management tool is required, Dell’s OpenManage Network Manager allows you to easily administer your managed PowerConnect switches in a one-to-many fashion.

Application benefits include:

-High availability

-High-performance connectivity to server workgroups

-Scalability

-Security

-Remote management capabilities

Service and Support

Standard Warranty and Service Plan

Three-year limited warranty1 supplemented with three years of Next Business Day Advanced Exchange Service2

7-day/24-hour Telephone Technical Support for troubleshooting and diagnosis of Dell hardware

7-day/24-hour Online Support Services

Lifetime firmware upgrades (available for download via support.dell.com)

Warranty and Service Upgrades

You can upgrade to three years of Advanced Exchange Service with Same Day response, or five years of Advanced Exchange Service, with either Same Day or Next Business Day response. You may also choose three or five years of On-Site Hardware Support Service2, with either Same Day or Next Business Day response.

ENTERPRISE SUPPORT SERVICES

Silver Enterprise Services

Enhanced, prompt hardware and software support services. Includes:

4-Hour Same Day onsite2 response service with advance exchange hardware replacement

7x24 Remote Hardware Support by the Silver Queue

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January 2004

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Dell 6024F manual Service and Support, Standard Warranty and Service Plan, Warranty and Service Upgrades, Page, January