Quick Reference Guide 9
• Solutions — Troubleshooting hints and
tips, articles from technicians,
frequently asked questions, and online
courses
• Community — Online discussion with
other Dell customers
• Upgrades — Upgrade information for
components, such as memory, the hard
drive, and the operating system
• Customer Care — Contact
information, service call and order
status, warranty, and repair information
• Service and support — Service call
status and support history, service
contract, online discussions with
technical support
• Reference — Computer
documentation, details on my
computer configuration, product
specifications, and white papers
• Downloads — Certified drivers,
patches, and software updates
• Desktop System Software (DSS) — If
you reinstall the operating system for
your computer, you should also reinstall
the DSS utility. DSS provides critical
updates for your operating system and
support for Dell™ 3.5-inch USB floppy
drives, processors, optical drives, and
USB devices. DSS is necessary for
correct operation of your Dell
computer. The software automatically
detects your computer and operating
system and installs the updates
appropriate for your configuration.
Dell Support Website — support.dell.com
NOTE: Select your region or business
segment to view the appropriate support
site.
To download Desktop System Software:
1
Go to
support.dell.com
, select your
region or business segment, and enter
your Service Tag.
2
Select
Drivers & Downloads
and
click
Go
.
3
Click your operating system and search
for the keyword
Desktop System
Software
.
NOTE: The support.dell.com user interface
may vary dependent upon your selections.
What Are You Looking For? Find It Here