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Troubleshooting

Dell™ U2412M Monitor User's Guide

Self-Test

Built-in Diagnostics

Common Problems

Product Specific Problems

Universal Serial Bus Specific Problems

Dell Soundbar Problems

WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1.Turn off both your computer and the monitor.

2.Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove all Digital (white connector) and the Analog (blue connector) cables from the back of computer.

3.Turn on the monitor.

The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains green. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

or

1.This box also appears during normal system operation if the video cable becomes disconnected or damaged.

2.Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.

If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

Built-in Diagnostics

Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.

NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

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Dell 860-10161, U2412Mb appendix Troubleshooting, Self-Test, Built-in Diagnostics
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860-10161, U2412Mb, U2412M specifications

The Dell U2412Mb and U2412M monitors, denoted by the model number 860-10161, are prominent representatives of Dell's UltraSharp series, designed for professionals who prioritize high-quality visual performance. These displays are particularly well-suited for graphic design, photography, and video editing, thanks to their impressive specifications and advanced features.

One of the standout characteristics of the U2412Mb and U2412M is the 24-inch IPS (In-Plane Switching) panel. This technology provides a wide viewing angle of 178 degrees both horizontally and vertically, ensuring that colors and contrast remain consistent, regardless of the viewer's position. With a resolution of 1920 x 1200 pixels, these monitors offer a bright and detailed picture, which is essential for precise visual work.

The color accuracy of the U2412Mb and U2412M is a key feature that professionals will appreciate. They cover 98% of the sRGB color space, making them capable of producing vibrant and true-to-life colors. The factory calibration ensures that users receive a monitor that is ready to perform right out of the box, with options for further calibration available for those who demand the utmost precision.

The design of these monitors is also user-friendly. The adjustable stand allows for height, tilt, pivot, and swivel adjustments, enabling users to find their ideal viewing position. Furthermore, they feature VESA mount compatibility, offering versatility for different workspace setups.

Connectivity is another strong point of the Dell U2412Mb and U2412M. Equipped with multiple ports, including DisplayPort, DVI, and VGA, these monitors can easily connect to various devices, from laptops to desktops. The inclusion of a USB hub also allows for convenient connection of peripherals, enhancing overall productivity.

Additionally, it is important to note that these monitors come with energy-efficient features, including Energy Star certification and a power management system. This not only contributes to reduced electricity consumption but also reflects a commitment to sustainability.

In summary, the Dell U2412Mb and U2412M, identified by the model number 860-10161, stand out in the market for their exceptional display quality, color accuracy, and user-centric design. These monitors are an excellent investment for anyone seeking reliable performance for professional applications, blending advanced technology with practical features to meet the demands of today’s visual work.
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