Solving Problems
Your computer includes the following tools that can help you solve a problem:
DELL DIAGNOSTICS — The Dell Precision ResourceCD contains Dell Diagnostics that tests various components on your computer and helps identify the cause of computer problems. For more information, see "When to Use the Dell Diagnostics" on page 40.
SYSTEM LIGHTS — Located on the front of the computer, these lights can indicate a computer problem. For more information, see "System Lights" on page 44.
DIAGNOSTIC can indicate a on page 46.
LIGHTS — Located on the front of the computer, these lights computer problem. For more information, see "Diagnostic Lights"
SYSTEM MESSAGES — The computer reports these messages to warn you of current or possible failure. For more information, see "System Messages" on page 48.
BEEP CODES — A series of audible beep codes emitted by your computer can help identify a problem. For more information, see "Beep Codes" on page 49.
If a computer problem occurs that you are unable to resolve through the steps in this section or the procedures in "Finding Solutions" in your User’s Guide, complete the following steps before you contact Dell:
1Write a detailed description of the error, beep code, or diagnostic light problem.
2Record your Express Service Code and Service Tag Number.
3Contact Dell from the same location as your computer.
See "Finding Information and Assistance" on page 5 for an example of the express service code and the service tag numbers.
Setup and Quick Reference Guide
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