Dell 922 - page 53

Troubleshooting 53

Removing and Reinstalling Software

If your printer does not function properly or communication error messages appear when

using your printer, you can remove and reinstall the printer software.

1Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 922→

Uninstall Dell AIO Printer 922.

2Follow the instructions on the screen.

3Restart your computer.

4Insert the Drivers and Utilities CD, and then follow the instructions on the screen.

If the installation screen does not appear:

aIn Windows XP, click Start→ My Computer.

In Windows 2000, double-click My Computer from your desktop.

bDouble-click the CD-ROM drive icon. If necessary, double-click setup.exe.

cWhen the printer software installation screen appears, click Install or Install Now.

dFollow the instructions on your screen to complete the installation.

CORRECT COMMUNICATION PROBLEMS BETWEEN THE PRINTER AND THE

COMPUTER —

• Remove the USB cable from your printer and your computer. Reconnect the USB cable to your

printer and your computer.

• Turn off the printer. Unplug the printer power cable from the electr ical outlet. Reconnect the

printer power cable into the electrical outlet and turn on the printer.

• Restart your computer.

SET YOUR PRINTER AS THE DEFAULT PRINTER —

Windows XP

1Click Start→ Printers and Fax es.

2Right-click Dell Photo AIO Printer 922 and select Set as Default.

Windows 2000

1Click Start→ Settings→ Printers.

2Right-click Dell Photo AIO Printer 922 and select Set as Default.

Contents

Main Ordering Ink Cartridges and Supplies Your printer has been designed to print using the following ink cartridges. Notes, Notices, and Cautions Page Contents 1Getting Started Users Guide 2Using Your Printer 3Understanding the Software 4Ink Cartridge Maintenance 5Troubleshooting 6Contacting Dell 7Appendix Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Page Page Page Page Understanding the Printer Parts Page Accessing Your Users Guide Setting Up Your Printer Using the Operator Panel Operator Panel Menus When you press the Menu button, the following menus appear. Understanding the Automatic Paper Type Sensor Loading Paper Print Media Guidelines for the Paper Support Page Placing Your Document on the Scanner Glass Page Page Printing Printing a Document Printing Photos Printing Borderless Photos Printing Other Projects Copying Copying Documents Using the Operator Panel Copying Documents Using Your Computer Copying Photos Using Your Computer Copying Photos Without a Computer Changing Copy Settings Page Scanning Scanning Photos Scanning Multiple Pages or Images Editing Scanned Text Using Optical Character Recognition (OCR) Saving an Image on Your Computer E-mailing a Scanned Image or Document Enlarging or Reducing Images or Documents Faxing Sending a Fax Installing Microsoft Fax in Windows XP Configuring Microsoft Fax Changing the Fax Configuration Page Understanding the Printer Software Using the Dell Printer Solution Center Using the Dell All-In-One Center Using Print Properties Using Dell Picture Studio v2.0 Page Page Replacing Ink Cartridges Page Page Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles Page Page Page Troubleshooting Setup Problems Computer Problems Page Printer Problems Windows XP Pause Prin tin g, click it to deselect the option. Windows 2000 Pause Prin tin g, click Paus e Prin ting to deselect it. General Problems Fax Pr oble ms Paper Probl ems Page Error Messages and Lights The following error messages can be found on your computer screen or operator panel display. Improving Print Quality Page Page Page Technical Assistance Automated Order-Status Service Contacting Dell Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Limited Warranties and Return Policy Limited Warranty for Dell-Branded Hardware Products (U.S. Only) Page Page Page "Total Satisfaction" Return Policy (U.S. Only) Page Limited Warranty Terms for Dell-Branded Hardware Products (Can ada Only) Page Page Page "Total Satisfaction" Return Policy (Canada Only) Dell Software and Peripherals (Canada Only) 1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) Page Page Appendix 97 Dell Inc. Ink and Toner Cartridges Limited Warranties Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only) 98 Appendix Ink and Toner Cartridges Limited Warranty (Latin America Only) Dell Software License Agreement Limited Warranty U.S. Government Restricted Rights General Regulatory Notices NOM Information (Mexico Only) Page Page Index A B C D I L M N O