Dell 926 Error Messages

For more information, see Printing Photos From a PictBridge-Enabled Camera.

Error Messages

Error Message:

What it indicates:

Solution:

Alignment Problem. Remove

tape from cartridges or

check troubleshooting. Press

to retry.

The tape was not removed from the

ink cartridges before the cartridges

were installed.

Remove the tape from the ink

cartridges. For more information, see

Replacing Ink Cartridges.

The device formatting is not

supported.

The file system format of the

memory card inserted is not

supported by the printer. The

printer supports FAT32 file system

format.

Reformat the memory card to FAT32.

Refer to the documentation that came

with your memory card for more

information.

Clear Carrier Jam then press

.

A printhead carrier jam occurred.

Remove obstructions from the carrier

path or close the cartridge carrier

lids, and then press the Select

button .

Install a black or photo

print cartridge on the

left side.

Install a color print

cartridge on the right

side.

Install both cartridges.

An ink cartridge is missing.

NOTE: The characters below the ink

drop icons show a ? symbol for

every missing cartridge while the

messages above appear.

Insert a black or photo cartridge in

the left cartridge carrier and a color

cartridge in the right carrier. For

more information, see Replacing Ink

Cartridges.

Left cartridge error.

Replace Cartridge.

Right cartridge error.

Replace Cartridge.

Install both cartridges.

An ink cartridge is invalid.

NOTE: The characters below the ink

drop icons show an X symbol for

every invalid cartridge while the

messages above appear.

Replace the invalid ink cartridge. For

more information, see Replacing Ink

Cartridges.

Computer Not Connected

The Start button was pressed

when the printer was in Scan or

Fax mode, but the printer is not

connected to a computer.

Make sure your printer is connected

to your computer.

Clear paper jam then press

.

A paper jam exists in the printer.

Clear the paper jam. For more

information, see Check for a paper

jam..

Load Paper then press .

The printer is out of paper.

Load paper into the printer, and then

press the Select button to

continue printing. For more

information, see Loading Paper into

the Paper Support.

No supported files found.

The memory card or USB key that is

inserted in the printer does not

contain any supported image

formats.

Remove the memory card or USB

key.

Contents

Main DellTM Photo All-In-One Printer 926 User's Guide Notes, Notices, and Cautions Page Finding Information Page About Your Printer Understanding the Printer Parts Understanding the Operator Panel Page Operator Panel Menus Copy Mode Scan Mode Fax Mode Photo Mode Fax Mode Photo Mode Page PictBridge Mode Office File Mode Bluetooth Mode Office File Mode Bluetooth Mode Maintenance Mode Loading Paper and Originals Loading Paper into the Paper Support Print Media Guidelines Understanding the Automatic Paper Type Sensor Page Page Printing Printing Documents Printing Photos Printing Envelopes Printing Photos From a PictBridge-Enabled Camera Printing Photos From a Memory Card or USB Key Printing All Photos on a Memory Card or USB Key Printing Photos Using a Proof Sheet Page Printing photos from a digital camera using DPOF Saving Photos on a Memory Card or USB Key to Your Computer Altering Photos Before Printing Changing the Photo Color Settings Changing the Photo Options Settings Changing the Size of the Photos Printing Microsoft Office Files From a Memory Card or USB Key Printing From a Bluetooth-enabled Device Setting up a Connection Between Your Printer and a Bluetooth-enabled Device Setting the Bluetooth Security Level Printing from a Bluetooth-enabled Device Page Copying Copying Documents Using the Operator Panel Using Your Computer Copying Photos Changing Copy Settings Page Scanning Scanning Single-page Documents or Photos Scanning Multiple Photos or Multiple-Page Documents Scanning a Document or Photo Across a Network Editing Scanned Text Using Optical Character Recognition (OCR) Page Editing Scanned Images Saving an Image on Your Computer E-Mailing a Scanned Image or Document Page Faxing Sending a Fax Sending a Paper Fax Faxing Electronic Documents Creating a Fax Cover Page Sending a Scheduled Fax Sending a Fax With Attachments Page Forwarding a Received Fax Receiving a Fax Receiving a Fax Automatically Receiving a Fax Manually Printing a Received Fax Deleting a Received Fax Monitoring Fax Activity Viewing the Fax Status Creating a Fax Report Blocking Junk Faxes To add an entry to the Block List: To edit an entry on the Block List: To delete an entry from the Block List: Understanding the Software Using the Dell All-In-One Center Page Page Using Printing Preferences Printing Preferences Tabs Using Memory Card Manager Page Using the Dell Fax Solutions Software Dell Ink Management System Removing and Reinstalling Software Page Maintenance Replacing Ink Cartridges Page Page Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles Changing the Default Operator Panel Settings Restoring Factory Default Settings Page Troubleshooting Setup Problems Computer Problems Determine if the printer software is installed. Correct communication problems between the printer and the computer. Printer won't print and print jobs are stuck in the print queue. Set your printer as the default printer. Printer Problems Check for blinking lights on the printer. General Problems Printing Problems Copying Problems Scanning Problems Page Page Faxing Problems Paper Problems Networking Problems Check the cable connections. Memory Card Problems Error Messages Error Codes Page Improving Print Quality Specifications Overview Environmental Specifications Temperature/Relative Humidity Power Consumption and Requirements Print and Scan Mode Capabilities Operating System Support Memory Specifications and Requirements Print Media Guidelines Cables Appendix Dell Technical Support Policy Contacting Dell Warranty and Return Policy Licensing Notice BSD License and Warranty statements GNU License