Light Pattern

Problem Description

Suggested Resolution

 

 

 

 

Power connector not

• Reseat the 2x2 power connector from

 

installed properly.

the power supply unit.

Steady

 

• If the system still fails to boot, contact

Amber

 

Dell (see "Contacting Dell" on

 

 

page 66).

 

 

 

 

Possible peripheral

• Remove all peripheral cards from the

 

card or motherboard

PCI and PCI-E slots and restart the

Steady

failure has occurred.

computer. If the computer boots, add

 

the peripheral cards back one by one

Amber

 

 

until you find the bad one.

 

 

 

 

• If the problem persists, the

 

 

motherboard is probably bad. Contact

 

 

Dell (see "Contacting Dell" on

 

 

page 66).

 

 

 

 

A possible

• Disconnect all internal and external

 

motherboard failure

peripherals, and restart the computer.

Steady

has occurred.

If the computer boots, add the

 

peripheral cards back one by one until

Amber

 

 

you find the bad one. "Contacting

 

 

 

 

Dell" on page 66.

 

 

• If the problem persists, the

 

 

motherboard is probably bad. Contact

 

 

Dell (see "Contacting Dell" on

 

 

page 66).

 

 

 

 

A possible coin cell

• Remove the coin cell battery for one

 

battery failure has

minute, reinstall the battery, and

Steady

occurred.

restart.

 

 

Amber

 

• If the problem persists, contact Dell

 

 

(see "Contacting Dell" on page 66).

Steady

Blue

The computer is in a normal on condition.

The diagnostic lights are not lit after the computer successfully boots to the operating system.

Ensure that the display is connected and powered on.

If the problem persists, contact Dell (see "Contacting Dell" on page 66).

Troubleshooting Tips

43

Page 43
Image 43
Dell 960 Installed properly Power supply unit, Dell see Contacting Dell on, Possible peripheral, Card or motherboard

960 specifications

The Dell 960 is a powerful and efficient desktop computer designed for business environments and professional users seeking reliability and performance. This model is part of Dell's OptiPlex line, which is known for its focus on security, manageability, and sustainability.

One of the standout features of the Dell 960 is its compact design, which enables it to fit comfortably in various office environments without occupying much space. This small form factor is not only convenient for limited desk space but also enhances the aesthetic appeal of professional settings.

In terms of performance, the Dell 960 is equipped with Intel Core 2 Duo processors, offering dual-core processing capabilities that optimize multitasking and enhance overall system responsiveness. This makes it well-suited for running multiple applications simultaneously, an essential requirement in many business operations.

Memory options are customizable, allowing users to equip the Dell 960 with up to 8 GB of RAM. This flexibility ensures that the system can handle demanding applications and workloads with ease. Additionally, the desktop features various hard drive configurations, including both traditional hard disk drives (HDD) and solid-state drives (SSD), providing choices that balance performance and storage capacity.

The Dell 960 also prioritizes energy efficiency and eco-friendliness. It is Energy Star certified, meaning it meets stringent energy efficiency guidelines set by the U.S. Environmental Protection Agency. This certification helps organizations reduce their energy costs and carbon footprint, contributing to more sustainable operations.

For connectivity, the Dell 960 comes with a variety of ports, including USB 2.0 ports, audio jacks, and Ethernet ports, ensuring seamless communication with peripherals and networks. The inclusion of integrated graphics offers sufficient performance for standard business applications, while expansion slots allow for graphics upgrades when necessary.

Security features are robust in the Dell 960, with optional hardware-based security systems that safeguard sensitive data. With features like Trusted Platform Module (TPM) support and lockable chassis options, businesses can protect their valuable information from unauthorized access.

In summary, the Dell 960 blends performance, compactness, and energy efficiency, making it a suitable choice for offices and professional environments. Its customizable features ensure that users can tailor the desktop to meet their specific needs, while its emphasis on security and sustainability aligns well with modern corporate values.