Manuals / Dell / Computer Equipment / Laptop

Dell DCSLE Using Support Tools, Dell Support Center, Assistance from Dell Technical, Inspiron

Models: 560s C9NR5 DCSLE 0C9NR5A00

1 72

Download 72 pages 28.26 Kb

Page 36

Image 36

INSPIRON

Using Support Tools

Dell Support Center

The Dell Support Center helps you find the service, support, and system-specific information you need.

To launch the application, click the		icon in
the taskbar.

The Dell Support Center home page displays your computer’s model number, service tag, express service code, and service contact information.

The home page also provides links to access:

Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/ Recovery, and Windows operating system)

Alerts (technical support alerts relevant to your computer)

Assistance from Dell (Technical

Support with DellConnect™,

Customer Service, Training and

Tutorials, How-To Help with

Solution Station™, and Online

Scan with PC CheckUp)

About Your System (System

Documentation, Warranty

Information, System Information,

Upgrades & Accessories)

For more information about Dell Support Center and available support tools, click the Services tab on support.dell.com.

Page 36

Image 36

Dell DCSLE Using Support Tools, Dell Support Center, Assistance from Dell Technical, About Your System System, Inspiron

Contents

INSPIRON SETUP GUIDEPage SETUP GUIDE INSPIRONRegulatory model DCSLE Notes, Cautions, and Warnings March 2010 P/N C9NR5 Rev. A00Contents Using Your Inspiron DesktopSolving Problems Using Support ToolsFinding More Information and Resources Basic Specifications Appendix ContentsGetting Help IndexSetting Up Your Inspiron Desktop Before Setting Up Your ComputerINSPIRON Setting Up Your Inspiron Desktop Extend the Rear Stabilizing FeetConnect the Keyboard and Mouse Setting Up Your Inspiron DesktopConnect the Display Setting Up Your Inspiron DesktopConnection Type ComputerCable DisplayConnect the Network Cable Optional Setting Up Your Inspiron DesktopConnect the Power Cable Setting Up Your Inspiron DesktopTo locate the voltage selector switch, see “Back View Features” on pagePress the Power Button Setting Up Your Inspiron DesktopSet Up Microsoft Windows Setting Up Your Inspiron DesktopCreate System Recovery Media Recommended 3. Click Start → Programs→ Dell DataSafe Local Backup4. Click Create Recovery Media Setting Up Your Inspiron DesktopSetting Up a Wired Connection Connect to the Internet OptionalSetting Up Your Inspiron Desktop Setting Up a Wireless Connection Setting Up Your Internet ConnectionWindows Vista 2. Click Start → Connect To2. Click Start → Control Panel The Connect to the Internet window appearsSetting Up Your Inspiron Desktop Windows VistaUsing Your Inspiron Desktop Front View Features1 FlexBay drive eject button - Opens the FlexBay cover when pressed INSPIRON5 Headphone connector - Connects to headphones Using Your Inspiron DesktopBack View Features Using Your Inspiron DesktopUsing Your Inspiron Desktop NOTE The power supply light may not be available on all computersBack Panel Connectors Using Your Inspiron Desktop2 VGA connector - Connects to the display Using Your Inspiron DesktopSoftware Features Productivity and CommunicationEntertainment and Multimedia Using Your Inspiron DesktopDell Dock Add a CategoryAdd an Icon Remove a Category or IconDell DataSafe Online Backup Using Your Inspiron DesktopSolving Problems Possible ProblemBeep Codes Beep CodeNetwork Problems Wireless ConnectionsWired Connections Solving ProblemsPower Problems Solving ProblemsIf the power light is solid amber Solving ProblemsMemory Problems If you experience other memory problemsIf you receive an insufficient memory message Solving ProblemsLockups and Software Problems If a program stops responding - End the program2. Click Applications 4. Click End TaskIf you have other software problems Start menuSolving Problems Windows VistaUsing Support Tools Dell Support CenterAssistance from Dell Technical About Your System SystemUsing Support Tools My Dell DownloadsSystem Messages Using Support Tools CPU fan failure - CPU fan has failed. CPUHardware Troubleshooter 1. Click Start → Help and SupportUsing Support Tools Dell Diagnostics Starting Dell Diagnostics From Your Hard DriveUsing Support Tools If PSA is invoked If PSA is not invokedUsing Support Tools a. The PSA will start running the testsStarting Dell Diagnostics From the Drivers and Utilities Disc NOTE The Drivers and Utilities disc may not ship with your computer1. Insert the Drivers and Utilities disc Using Support Tools11. Remove the Drivers and Utilities disc Using Support Tools5. Type 1 to start the CD menu and press Enter to proceed Restoring Your Operating System OptionOperating System disc INSPIRONSystem Restore Starting System RestoreRestoring Your Operating System Dell DataSafe Local Backup Undoing the Last System Restore3. Click Undo my last restoration and click Next Restoring Your Operating SystemDell DataSafe Local Backup Basic 5. Select Repair Your ComputerRestoring Your Operating System System Recovery Media Upgrading to Dell DataSafe Local Backup Professional2. Click Upgrade Now Restoring Your Operating SystemDell Factory Image Restore Restoring Your Operating SystemStarting Dell Factory Image Restore The System Recovery Options window appears3. Select Repair Your Computer Restoring Your Operating System7. Click Next. The Confirm Data Deletion screen appears Restoring Your Operating SystemGetting Help INSPIRONDellConnect Getting HelpTechnical Support and Customer Service Online Services Dell Support websitesDell Support e-mail addresses Dell Marketing and Sales e-mail addressesAutomated Order-Status Service Product InformationGetting Help Returning Items for Repair Under Warranty or for Credit Getting HelpDiagnostic Checklist Before You CallGetting Help Contacting Dell Getting HelpGetting Help the Service Manual at Finding More Information and ResourcesIf you need to support.dell.comFinding More Information and Resources If you need tosupport.dell.com Basic Specifications Computer ModelDrives Processor TypesComputer Information MemoryVideo AudioExternal Connectors PowerBasic Specifications CommunicationsComputer Environment Basic SpecificationsComputer Environment 40G for 2 ms with a change inAppendix Macrovision Product NoticeINSPIRON Information for NOM, or Official Mexican Standard Only for Mexico AppendixImporter Regulatory model numberIndex INSPIRONIndex worldwide 52 System Messages 35 System Restore technical support 51 temperature operating and storage rangesUSB back connectors 23 front connectors warranty returns 54 WindowsPage 0C9NR5A00 Printed in the U.S.A