Dell 560s Starting Dell Diagnostics From the Drivers and Utilities Disc, Using Support Tools

Using Support Tools

5.If you encounter a problem during a test, a message with the error code and a description of the problem will appear on your screen. Write down the error code and problem description and contact Dell (see “Contacting Dell” on page 56).

NOTE: The Service Tag for your computer is displayed at the top of each test screen. The Service Tag helps you identify your computer when you contact Dell.

6.When the tests complete, close the test screen to return to the Choose An Option window.

7.To exit the Dell Diagnostics and restart the computer, click Exit.

Starting Dell Diagnostics From the Drivers and Utilities Disc

NOTE: The Drivers and Utilities disc may not ship with your computer.

1.Insert the Drivers and Utilities disc.

2.Shut down and restart the computer. When the DELL logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

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