Solving Problems, Beep Codes | Dell G374R, P04S series instruction

Solving Problems

This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see “Using Support Tools”

on page 37 or “Contacting Dell” on page 55.

WARNING: Only trained service personnel should remove the computer cover. See the Service Manual on the Dell Support website at support.dell.com for advanced service instructions.

Beep Codes

Your computer might emit a series of beeps during start-up if the monitor cannot display errors or problems. The following repetitive beep codes help you troubleshoot problems with your computer.

NOTE: To replace parts, see the Service Manual on the Dell Support website at support.dell.com.

One beep — Possible motherboard failure - BIOS ROM checksum failure

Contact Dell (see “Contacting Dell” on page 55).

INSPIRON

29

Image 31

Dell G374R, P04S series setup guide Solving Problems, Beep Codes

Contents

Inspiron Page SETUP GUIDE May 2009 P/N G374R Rev. A00 Contents Finding More Information Resources Specifications Appendix Before Setting Up Your Computer Setting Up Your Inspiron Laptop Connect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Vista Enable or Disable Wireless Optional Press Enter to apply the change Click Start → Connect To Setting Up a Wired ConnectionSetting Up a Wireless Connection Connect to the Internet Optional Click Start → Control Panel Setting Up Your Internet ConnectionConnect to the Internet window appears Right Side Features Using Your Inspiron Laptop Using Your Inspiron Laptop Left Side Features Using Your Inspiron Laptop Computer Base Features AC Adapter Indicator light statusBattery charge level Battery Using Your Inspiron Laptop Media Controls Display Features Using Your Inspiron Laptop Removing and Replacing the Battery Battery Battery bay Battery release latch Productivity and Communication Software FeaturesEntertainment and Multimedia Customizing the Desktop Customizing Your Energy Settings Backing Up Your Data Transferring Information to a New ComputerIf the User Account Control window appears, click Continue Beep Codes Solving Problems Five beeps Real Time Clock failure Three beeps Possible motherboard failure Chipset errorTwo beeps No RAM detected Four beeps RAM read/write failure Wireless Connections Network ProblemsWired Connections Power Problems Solving Problems If you experience other memory problems Memory ProblemsIf you receive an insufficient memory message Click Applications If a program stops respondingClick End Task If you have other software problems Dell Support Center Using Support Tools System Messages For assistance Hardware Troubleshooter Dell DiagnosticsClick Start → Help and Support Starting Dell Diagnostics From Your Hard Drive Insert the Drivers and Utilities disc Restoring Your Operating System Starting System Restore System Restore Undoing the Last System Restore Dell Factory Image RestoreClick Undo my last restoration and click Next Restoring Your Operating System Before You Begin Operating System ReinstallationDell Operating System disc Dell Drivers and Utilities disc Click Exit if the Install Windows message appears Reinstalling Windows VistaInsert the Operating System disc Getting Help DellConnect Technical Support and Customer Service Dell Support websites Online ServicesDell Support e-mail addresses Product Information Automated Order-Status Service Returning Items for Repair Under Warranty or for Credit Before You Call Diagnostic Checklist Visit support.dell.com Contacting Dell Drivers and Utilities disc Dell Technology Guide installed on your hard driveFinding More Information and Resources If you need to See See If you need to System Model SpecificationsProcessor Computer Information Memory Discrete ExpressCardCommunications Video Audio Ports and Connectors Viewing Angles DimensionsDisplay Keyboard Touch Pad BatteryResolution Camera See the Dell Technology Temperature rangeDimensions 65 W AC Adapter 90 W Weight with 4-cell batteryPhysical Computer Environment Altitude maximum Macrovision Product Notice Appendix Index Index Wired network connection 7 wireless network connection Page 0G374RA00