If you have other software problems | Dell P04S series, G374R

Solving Problems

If a program is designed for an earlier Microsoft® Windows® operating system —

Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments.

1.Click Start → Control Panel→ Programs→ Use an older program with this version of Windows.

2.In the welcome screen, click Next.

3.Follow the instructions on the screen.

If you have other software problems —

•Back up your files immediately.

•Use a virus-scanning program to check the hard drive or CDs.

•Save and close any open files or programs and shut down your computer through the Start menu.

36

•Check the software documentation or contact the software manufacturer for troubleshooting information:

––Ensure that the program is compatible with the operating system installed on your computer.

––Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.

––Ensure that the program is installed and configured properly.

––Verify that the device drivers do not conflict with the program.

––If necessary, uninstall and then reinstall the program.

Image 38

Dell P04S series, G374R setup guide If you have other software problems

Contents

Inspiron Page SETUP GUIDE May 2009 P/N G374R Rev. A00 Contents Finding More Information Resources Specifications Appendix Setting Up Your Inspiron Laptop Before Setting Up Your Computer Connect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Vista Enable or Disable Wireless Optional Press Enter to apply the change Connect to the Internet Optional Setting Up a Wired ConnectionSetting Up a Wireless Connection Click Start → Connect To Connect to the Internet window appears Setting Up Your Internet ConnectionClick Start → Control Panel Using Your Inspiron Laptop Right Side Features Using Your Inspiron Laptop Left Side Features Using Your Inspiron Laptop Computer Base Features Battery Indicator light statusBattery charge level AC Adapter Using Your Inspiron Laptop Media Controls Display Features Using Your Inspiron Laptop Removing and Replacing the Battery Battery Battery bay Battery release latch Entertainment and Multimedia Software FeaturesProductivity and Communication Customizing Your Energy Settings Customizing the Desktop If the User Account Control window appears, click Continue Transferring Information to a New ComputerBacking Up Your Data Solving Problems Beep Codes Four beeps RAM read/write failure Three beeps Possible motherboard failure Chipset errorTwo beeps No RAM detected Five beeps Real Time Clock failure Wired Connections Network ProblemsWireless Connections Power Problems Solving Problems If you receive an insufficient memory message Memory ProblemsIf you experience other memory problems Click End Task If a program stops respondingClick Applications If you have other software problems Using Support Tools Dell Support Center System Messages For assistance Click Start → Help and Support Dell DiagnosticsHardware Troubleshooter Starting Dell Diagnostics From Your Hard Drive Insert the Drivers and Utilities disc Restoring Your Operating System System Restore Starting System Restore Click Undo my last restoration and click Next Dell Factory Image RestoreUndoing the Last System Restore Restoring Your Operating System Dell Operating System disc Dell Drivers and Utilities disc Operating System ReinstallationBefore You Begin Insert the Operating System disc Reinstalling Windows VistaClick Exit if the Install Windows message appears Getting Help Technical Support and Customer Service DellConnect Dell Support e-mail addresses Online ServicesDell Support websites Automated Order-Status Service Product Information Returning Items for Repair Under Warranty or for Credit Diagnostic Checklist Before You Call Contacting Dell Visit support.dell.com If you need to See Dell Technology Guide installed on your hard driveFinding More Information and Resources Drivers and Utilities disc If you need to See Processor SpecificationsSystem Model Memory Computer Information Video ExpressCardCommunications Discrete Ports and Connectors Audio Keyboard DimensionsDisplay Viewing Angles Camera BatteryResolution Touch Pad AC Adapter Temperature rangeDimensions 65 W See the Dell Technology Computer Environment Weight with 4-cell batteryPhysical 90 W Altitude maximum Appendix Macrovision Product Notice Index Index Wired network connection 7 wireless network connection Page 0G374RA00