Solving Problems
Two beeps — No RAM detected
•Remove the memory modules, reinstall one module and restart the computer. If the computer starts normally, reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules without an error.
•If available, install memory modules of the same type in your computer.
•If the problem persists, contact Dell (see “Contacting Dell” on page 55).
Three beeps — Possible motherboard failure - Chipset error
Contact Dell (see “Contacting Dell” on page 55).
Four beeps — RAM read/write failure
•Ensure that no special memory module/ memory connector placement requirements exist (see the Service Manual on the Dell Support website at support.dell.com).
•Verify that the memory modules that you are installing are compatible with your computer. For more information about the type of memory supported by your computer, see “Specifications” on page 58.
•If the problem persists, contact Dell (see “Contacting Dell” on page 55).
Five beeps — Real Time Clock failure
Replace the battery.
Six beeps — Video card or chip failure
Contact Dell (see “Contacting Dell” on page 55).
Seven beeps — Processor failure
Contact Dell (see “Contacting Dell” on page 55).
Eight beeps — Display failure
Contact Dell (see “Contacting Dell” on page 55).
30
