Troubleshooting

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Solving print quality problems

If the solutions here do not correct the problem, contact customer support. You may have a printer part that requires adjustment or replacement.

Characters have jagged or uneven edges

If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software program.

Clipped images

Try one or more of the following:

CHECK THE GUIDES

Move the width and length guides in the tray to the correct positions for the paper size loaded.

CHECK THE PAPER SIZE SETTING

Make sure the paper size setting matches the paper loaded in the tray:

1From the printer control panel Paper menu, check the Paper Size setting.

2Before sending the job to print, specify the correct size setting:

For Windows users, specify the size from Print Properties.

For Macintosh users, specify the size from the Page Setup dialog.

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Lexmark 41G0100 Solving print quality problems, Characters have jagged or uneven edges, Clipped images, Check the Guides