Troubleshooting

234

Print job takes longer than expected

Try one or more of the following:

REDUCE THE COMPLEXITY OF THE PRINT JOB

Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the print job.

TURN OFF THE PAGE PROTECT SETTING

1Depending on your printer model, press or touch .

2From the printer control panel, navigate to:

Settings > General Settings > Print Recovery > Page Protect > Off

3Press or touch .

CHANGE THE ENVIRONMENTAL SETTINGS

When using EcoMode or Quiet Mode settings, you may notice a reduction in performance.

Printing slows down

Try one or more of the following:

MAKE SURE TO USE PAPER NOT NARROW ENOUGH TO INVOKE THE SLOWDOWN MODE

Place larger paper such as Letter and A4 in the tray, and then print the same file.

Note: The slowdown mode functions as designed. This is to protect the fuser from becoming damaged by large temperature differentials across its length.

CONTACT CUSTOMER SUPPORT

If the problem continues, then the printer may need to be serviced. For more information, contact customer support.

Printer display is blank

The printer selftest failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.

If Performing Self Test and Ready do not appear, then turn the printer off, and then contact customer support.

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Lexmark C746x, 41G0100, 41H0000, 41G0050 Print job takes longer than expected, Printing slows down, Printer display is blank