Troubleshooting

242

Light colored line, white line, or incorrectly colored line appears on prints

ABCDE

ABCDE

Try one or more of the following:

AB DE AB DE AB DE

MAKE SURE THERE IS NO DEFECTIVE PRINT OR TONER CARTRIDGE

Replace the worn or defective cartridge.

For more information, see the instruction sheet that came with the replacement part.

MAKE SURE THE TRANSFER MODULE IS NOT DEFECTIVE

Replace the defective transfer module.

For more information, see the instruction sheet that came with the replacement part.

Paper curl

Try one or more of the following:

CHECK THE PAPER TYPE AND WEIGHT SETTINGS

Make sure the paper type and weight settings match the paper loaded in the tray or feeder:

1From the printer control panel Paper menu, check the Paper Type and Paper Weight settings.

2Before sending the print job, specify the correct paper type setting:

For Windows users, specify the paper type from Print Properties.

For Macintosh users, specify the paper type from the Print dialog.

LOAD PAPER FROM A FRESH PACKAGE

Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it.

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Lexmark 41G0050, 41G0100, 41H0000 Paper curl, Troubleshooting 242, Make Sure There is no Defective Print or Toner Cartridge