Lexmark 41G0050, 41G0100, 41H0000 Internal Solutions Port does not operate correctly, Memory card

Troubleshooting 237

MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY

For more information on installing the network printing software, do the following:

1Open the Software and Documentation CD.

2Click Additional.

3Under Publications on this CD, select Networking Guide.

Internal Solutions Port does not operate correctly

Try one or more of the following:

CHECK THE INTERNAL SOLUTIONS PORT (ISP) CONNECTIONS

Make sure the ISP is securely connected to the printer system board.

CHECK THE CABLE

Make sure you are using the correct cable and that it is securely connected to the Internal Solutions (ISP) port.

MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY

For information on installing the network printing software, see the Networking Guide on the Software and Documentation CD.

Memory card

Make sure the memory card is securely connected to the printer system board.

Option does not operate correctly or quits after it is installed

Try one or more of the following:

RESET THE PRINTER

Turn the printer off, wait for about 10 seconds, and then turn the printer on.

CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER

1Turn the printer off using the power switch.

2Unplug the power cord from the wall outlet, and then from the printer.

3Check the connection between the option and the printer.

MAKE SURE THE OPTION IS INSTALLED CORRECTLY

Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, then reinstall it. For more information, see the hardware setup documentation that came with the option, or go to www.lexmark.com to view the option instruction sheet.