C746x and C748x, November | Lexmark 41H0000, 41G0100, 41G0050

C746x and C748x

User's Guide

Important: Click here before using this guide.

November 2012	www.lexmark.com

Machine type(s):

5026

Model(s):

310, 330, 510, 530

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Lexmark 41H0000, 41G0100, 41G0050 manual C746x and C748x, November

Contents

November C746x and C748x Contents Using C748x Understanding printer menus 133 Paper and specialty media guidelines 124 Saving money and the environment 188 Maintaining the printer 190 Troubleshooting 215Clearing jams 202 217 216218 219 225 Solving printing problems226 227 Solving paper feed problems Solving option problemsSolving print quality problems Solving color quality problems Index 271 257 Safety information Safety information Safety information Finding information about the printer Using this guideOverview Site at http//support.lexmark.com Other countries and regions -See the printed Additional printer setup Installing internal optionsAvailable internal options Accessing the system board Dust cover Reattach the system board cover Installing a memory card Page Installing a flash memory or firmware card Page Installing an Internal Solutions Port Page Page Page To install a printer hard disk onto the ISP Installing a printer hard diskPage Page Additional printer setup Reattach the system board cover Removing a printer hard disk Order of installation Installing hardware options Installing optional drawers Turn the printer back on Attaching cables Installing the printer software Setting up the printer softwareUpdating available options in the printer driver For Windows users Networking Preparing to set up the printer on an Ethernet networkFor Macintosh users Preparing to set up the printer on a wireless network Installing the printer on a wireless network Windows Prepare to configure the printer Installing the printer on a wireless network Macintosh Enter the printer information Reports Network Setup Page orMac OS X version 10.5 or later Applications Internet Connect AirPort Configure your computer to use the printer wirelessly Configure the printer for wireless access Double‑click Printer Setup Utility or Print Center Installing the printer on an Ethernet networkClick Default Browser tab More Printers For Windows users Select Ethernet connection, and then click Continue For Macintosh users Mac OS X version 10.4 or earlier For Windows users Verifying printer setup Learning about the printer Using C746xSelecting a location for the printer Multipurpose feeder Printer configurations Use Using the four-arrow-button printer control panel Configuring Universal paper settings Setting the paper size and typeSettings Paper Menu Paper Size/Type Loading paper and specialty media Loading the standard or an optional 550‑sheet tray Page One ‑sided printing Two ‑sided printing Insert the trayPage Loading narrow paper sizes such as envelopes and A6 Loading the optional 550‑sheet special media trayPage Page Page Page Loading the 2,000‑sheet high‑capacity feeder One ‑sided printing Two ‑sided printing Page Loading the multipurpose feeder Page Linking and unlinking trays Click Settings Paper MenuUnlinking trays Linking trays Settings Paper Menu Custom Names type a name SubmitCreating a custom name for a paper type Assigning a custom paper type name Printing Configuring a custom namePrinting a document Printing a document Using Max Speed and Max Yield Adjusting toner darknessPrinting in black and white Settings Settings Print Settings Setup Menu Using the printer control panelPrinting from a flash drive Printing from a mobile device Flash drive File type Supported flash drives and file types Printing confidential and other held jobs Settings SecurityStoring print jobs in the printer Printing confidential and other held jobs Settings Reports Print Directory Settings Reports Print FontsPrinting information pages Printing a font sample list Finding advanced networking and administrator information Canceling a print jobCanceling a print job from the printer control panel Canceling a print job from the computer Printing a network setup Printing a menu settingsChecking the virtual display Checking the status of parts and supplies Saving energy Using Eco‑modeReducing printer noise Click Device Status More Details Click Settings General Settings Timeouts Adjusting Sleep modeSettings Settings General Settings Timeouts Sleep Mode Using Hibernate Mode Restoring factory default settingsClick Settings General Settings Sleep Button Settings Locking the system board Securing the printerStatement of Volatility Disposing of a printer hard disk Erasing volatile memory Back Exit Config MenuErasing non‑volatile memory Erasing printer hard disk memory Click Settings Security Disk Encryption Configuring printer hard disk encryption Disk Encryption Enable Using C746x Navigate toFinding printer security information Using C748x Using C748x Printer configurations Using the touch‑screen printer control panel Understanding the home screen Using C748x Features Using the touch-screen buttonsThis may also appear on the home screen Sample touch screen Accessing the Embedded Web Server Setting up and using the home screen applications Showing or hiding icons on the home screen Using Background and Idle ScreenActivating the home screen applications Understanding Eco‑Settings Setting up Forms and FavoritesUnderstanding Showroom Setting up Remote Operator Panel Exporting and importing a configurationExporting a configuration to a file Importing a configuration from a file Select the width or height, and then touch Click Configure Import Loading the standard or an optional 550‑sheet tray Page One ‑sided printing Two ‑sided Duplex printing Page Loading the optional 550‑sheet special media tray Page Page Page Page Using C748x 101 One ‑sided printing Two ‑sided printing Page Using C748x 104 Page Linking and unlinking trays Settings Paper Menu Custom Name type a name Submit Printing forms Click Settings Paper Menu Custom Names Click Properties, Preferences, Options, or Setup Using C748x 109Adjust the settings, if necessary Click OK Print Settings Print Settings Quality Menu Print Mode Black Only Settings Print Settings Setup Menu Using C748x 110 Using C748x 111 Printing confidential and other held jobs Using C748x 113 Reports Print Fonts Touch PCL Fonts or PostScript Fonts Using C748x 114Reports Print Directory Reports Menu Settings Using C748x 115 Reports Network Setup Using C748x 116Click Settings General Settings Eco‑Mode select a setting From the home screen, touch Status/Supplies View Supplies Click Settings General Settings Quiet Mode select a setting Using C748x 117 Settings General Settings Timeouts Sleep Mode Using C748x 118 Using C748x 119 Adjusting the brightness of the displayClick Settings General Settings Settings General Settings Screen Brightness Settings General Settings Factory Defaults Restore Now Using C748x 120 Touch Back Exit Config Menu Touch Wipe All SettingsPrinter will restart several times during this process From the Disk encryption menu, select Enable Using C748x 122 Touch Disk Encryption Enable Tips on using letterhead Using specialty mediaPaper and specialty media guidelines 124 Tips on using envelopes Tips on using transparenciesTips on using labels Paper and specialty media guidelines 125Page Unacceptable paper Selecting paper Using recycled paper and other office papersSelecting preprinted forms and letterhead Storing paper Supported paper sizes, types, and weightsSupported paper sizes JIS B5 Paper and specialty media guidelines 130 Printer supports 60-220‑g/m216-58‑lb paper weights Supported paper types and weights Paper and specialty media guidelines 132 Menus list Supplies Menu Paper Menu Reports SettingsUnderstanding printer menus 133 Security Network/Ports Understanding printer menus 134 Supplies menu Understanding printer menus 135 Paper menu Default Source menuPaper Size/Type menu Understanding printer menus 136 Tray x Type Understanding printer menus 137MP Feeder Size MP Feeder Type Understanding printer menus 138Manual Paper Size Understanding printer menus 139 Configure MP menu Paper Texture menu Substitute Size menuUnderstanding printer menus 140 Understanding printer menus 141 Understanding printer menus 142 Paper Weight menu Understanding printer menus 143 Paper Loading menu Understanding printer menus 144 Custom Names menu Custom Types menuUnderstanding printer menus 145 Reports menu Universal Setup menuReports menu Understanding printer menus 146 Active NIC menu Network/Ports menuStandard Network or Network x menus Understanding printer menus 147 Understanding printer menus 148 Network Card menu To access the menu, navigate to any of the followingUnderstanding printer menus 149 Understanding printer menus 150 TCP/IP menu Understanding printer menus 151 IPv6 menu AppleTalk menu Wireless menuUnderstanding printer menus 152 Understanding printer menus 153 Standard USB menuView Name Set Zone Understanding printer menus 154 Parallel x menu Parallel Buffer Understanding printer menus 155 Understanding printer menus 156 Serial x menu Serial Buffer Understanding printer menus 157 Robust XON Understanding printer menus 158Baud Data Bits Understanding printer menus 159 Smtp Setup menu Security menu Miscellaneous Security Settings menuUnderstanding printer menus 160 Disk Wiping menu Confidential Print menuUnderstanding printer menus 161 Understanding printer menus 162 Security Audit Log menu Set Date and Time menu items and descriptions Set Date and Time menuUnderstanding printer menus 163 General Settings menu Settings menuUnderstanding printer menus 164 Display Language Run Initial setup Quiet ModeUnderstanding printer menus 165 Keyboard Paper Sizes Understanding printer menus 166Displayed Information Home screen customization Understanding printer menus 167Date Format Time Format Understanding printer menus 168 Understanding printer menus 169 Understanding printer menus 170 Print RecoveryPress Sleep Button Press and Hold Sleep Button Understanding printer menus 171 Flash Drive menu Understanding printer menus 172 Understanding printer menus 173 Setup menu Understanding printer menus 174 Understanding printer menus 175 Finishing menuSeparator Source Print Resolution Print ModeQuality menu Understanding printer menus 176 Understanding printer menus 177 Color Balance Understanding printer menus 178Color Samples Manual Color Understanding printer menus 179 Job Accounting menu Understanding printer menus 180 Understanding printer menus 181 Utilities menu PostScript menu XPS menuUnderstanding printer menus 182 Understanding printer menus 183 PCL Emul menu Tray Renumber Understanding printer menus 184 Understanding printer menus 185 Html menu Understanding printer menus 186 Image menu Understanding printer menus 187 Help menu Saving paper and toner Using recycled paperConserving supplies Recycling Lexmark products RecyclingRecycling Lexmark packaging Returning Lexmark cartridges for reuse or recycling Ordering a toner cartridge Ordering parts and suppliesOrdering a photoconductor Recommended toner cartridges and part numbers Ordering a fuser or a transfer module Using genuine Lexmark parts and suppliesOrdering a waste toner bottle Recommended part numbers Storing supplies Replacing parts and suppliesReplacing a toner cartridge Maintaining the printer 192Page Maintaining the printer 194 Replacing the waste toner bottle Replacing a photoconductor 123 Page When a replace or low message appears Resetting the maintenance counterWhen a replace or low message does not appear Settings Supplies Menu Replace Supply or Cleaning the interior of the printer Cleaning the the printer partsCleaning the exterior of the printer Cleaning the printhead lensesPage Before moving the printer Moving the printerMoving the printer to another location Shipping the printer Load paper properly Avoiding jamsUse recommended paper Clearing jams 202 230 Understanding jam numbers and locations250 Paper jam in the toner cartridge area Paper jamsClearing jams 204 Clearing jams 205 Paper jam under the photoconductor units Clearing jams 206 Paper jam in the fuser areaPage Page Paper jam in the fuser area Page Page Paper jam inside the top access cover Paper jam in Tray 24x paper jamClearing jams 213 Paper jam in one of the optional trays Paper jamClearing jams 214 Troubleshooting 215 Solving basic printer problemsUnderstanding printer messages Change paper source to custom type name Change paper source to custom string Change paper source to custom type name load orientationChange paper source to custom string load orientation Change paper source to paper size Change paper source to paper type paper size Disk problemClose front door Disk corrupted Install Tray Error reading USB drive. Remove USBInsert Tray Load paper source with custom type name Load paper source with paper size Troubleshooting 219Load paper source with paper type paper size Load manual feeder with custom type name Load manual feeder with paper type paper size Load manual feeder with paper sizePaper changes needed Remove packaging material, area name Some held jobs were not restored Restore held jobs?Supply needed to complete job Tray x paper size unsupported Printer service required Insufficient memory to support Resource Save featureTroubleshooting 222 Incorrect paper size, open paper source Insufficient memory to collate job Insufficient memory, some held jobs will not be restoredInsufficient memory, some Held Jobs were deleted Memory full Serial option x error Network x software errorStandard network software error Not enough free space in flash memory for resources Serial port x disabled Parallel port x disabledStandard USB port disabled USB port x disabled Input config error Configuration change, some held jobs were not restoredToo many disks installed Too many flash options installed Incompatible tray Too many trays attachedRemove defective disk Disk full Xx Replace fuser Xx Fuser life warningXx Fuser missing Xx Waste toner bottle nearly full Xx Transfer module missing Xx Transfer module life warningXx Replace transfer module Xx Transfer module near life warning Xx Replace color photoconductor Order a replacement for the specified toner cartridgeXx Color photoconductor missing Xx color cartridge nearly low Error message about reading USB drive appears Solving printing problemsXx Color cartridge critically low Xx Color cartridge very low Job prints from the wrong tray or on the wrong paper Incorrect characters printLarge jobs do not collate Print jobs do not print Printing slows down Print job takes longer than expectedPrinter display is blank An application error has occurred Solving home screen applications problemsTray linking does not work Unexpected page breaks Sheet drawer problems Solving option problemsCannot detect flash memory card Cannot detect printer hard disk Memory card Internal Solutions Port does not operate correctly Paper tray problems Solving paper feed problemsUSB/parallel interface card does not operate correctly Paper frequently jams Jammed pages are not reprinted Paper jam message remains after jam is cleared Check the Paper Size Setting Solving print quality problemsCharacters have jagged or uneven edges Clipped images Check the Background Darkness or Removal Setting Troubleshooting 241Gray background on prints Incorrect margins Check the Paper Type and Weight Settings Troubleshooting 242Paper curl Make Sure There is no Defective Print or Toner Cartridge Print irregularities Troubleshooting 243Make Sure the Fuser is not Defective Check the DARKNESS, BRIGHTNESS, and Contrast Settings Troubleshooting 244Print is too dark Print is too light Troubleshooting 245Make Sure the Print or Toner Cartridge is not LOW on Toner Printer is printing blank pages Troubleshooting 246 Repeating defects appear on prints Troubleshooting 247Replace the Print or Toner Cartridge Replace the Photoconductor Shadow images appear on prints Troubleshooting 248Skewed print Make Sure the Photoconductor is not Defective Paper Menu Default Source select a tray or feeder Submit Troubleshooting 249Solid color or black pages appear on prints Streaked horizontal lines appear on prints Toner fog or background shading appears on Streaked vertical lines appear on printsMake Sure the Transfer Module is not Worn or Defective Make Sure the Photoconductor is not Worn or Defective Toner rubs off Check the Paper Texture SettingMake Sure the Fuser is not Worn or Defective Make Sure the Printer has Been Recalibrated Recently Toner specks Troubleshooting 252Transparency print quality is poor Check the Transparencies FAQ about color printing Solving color quality problemsWhat is RGB color? Uneven print density Printed page appears tinted. Can I adjust the color? Troubleshooting 254What is manual color correction? Manual Color menu What are detailed Color Samples and how do I access them? Troubleshooting 255Click Configuration Color Samples Detailed Options Contacting customer support Embedded Web Server does not open Edition notice Product information257 November 258 Trademarks Licensing notices Modular component notice259 Noise emission levels Battery notice Static sensitivity noticeProduct disposal 260 Mercury statement Laser notice Temperature informationLaser advisory label 261 Product power consumption Power consumption262 Avis de conformité aux normes de l’industrie du Canada Industry Canada compliance statement European Community EC directives conformity Regulatory notices for wireless productsExposure to radio frequency radiation Industry Canada Canada 265 ΤΗΣ Οδηγιασ 1999/5/ΕΚ 266 Limited warranty service Limited warrantyLexmark International, Inc., Lexington, KY 267 268 Extent of limited warranty Limitation of liability Patent acknowledgmentAdditional rights 269 270 Index 271 NumericsPage Page Page Page Page