Manuals / Lexmark / Computer Equipment / Printer

Lexmark 41H0000 Using genuine Lexmark parts and supplies, Ordering a fuser or a transfer module

Models: 41G0050 C746x 41H0000 41G0100 C748x

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Maintaining the printer

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Recommended part numbers

	Part name	Part number
	Photoconductor	C734X20G

	Photoconductor, Multi‑Pack	C734X24G

Notes:

•All four photoconductors should be replaced at the same time.

•Reset the maintenance counter back to zero after installing the four new photoconductors.

Ordering a fuser or a transfer module

A message on the printer display appears when the fuser or transfer module needs to be replaced.

For information on replacing the fuser or transfer module, see the instruction sheet that came with the supply.

Recommended part numbers

Part name

Fuser

Transfer module

Part number

40X8112 (100 V)

40X8110 (115 V)

40X8111 (230 V)

40X8307

Ordering a waste toner bottle

A message on the printer display appears when the waste toner bottle needs to be replaced.

For information on replacing the waste toner bottle, see the instruction sheet that came with the supply. Note: Waste toner bottle reuse is not recommended.

Recommended part number

Part name

Waste toner bottle

Part number

C734X77G

Using genuine Lexmark parts and supplies

Lexmark printers, parts, and supplies are designed to perform together for superior print quality. We recommend that you use only genuine Lexmark parts and supplies to help extend the life of your product.

Lexmark's warranty does not cover damage caused by non-Lexmark parts and supplies.

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Lexmark 41H0000 Using genuine Lexmark parts and supplies, Ordering a fuser or a transfer module, Recommended part numbers

Contents

November C746x and C748xContents Using C748x Understanding printer menus 133 Paper and specialty media guidelines 124Saving money and the environment 188 Clearing jams 202 Troubleshooting 215Maintaining the printer 190 219 216217 218227 Solving printing problems225 226Solving color quality problems Solving option problemsSolving paper feed problems Solving print quality problemsIndex 271 257Safety information Safety informationSafety information Site at http//support.lexmark.com Using this guideFinding information about the printer OverviewOther countries and regions -See the printed Available internal options Installing internal optionsAdditional printer setup Accessing the system board Dust cover Reattach the system board coverInstalling a memory card Page Installing a flash memory or firmware card Page Installing an Internal Solutions Port Page Page Page To install a printer hard disk onto the ISP Installing a printer hard diskPage Page Additional printer setup Reattach the system board cover Removing a printer hard disk Order of installation Installing hardware optionsInstalling optional drawers Turn the printer back on Attaching cablesFor Windows users Setting up the printer softwareInstalling the printer software Updating available options in the printer driverFor Macintosh users Preparing to set up the printer on an Ethernet networkNetworking Preparing to set up the printer on a wireless network Installing the printer on a wireless network Windows Prepare to configure the printer Installing the printer on a wireless network MacintoshApplications Internet Connect AirPort Reports Network Setup Page orEnter the printer information Mac OS X version 10.5 or laterConfigure your computer to use the printer wirelessly Configure the printer for wireless accessFor Windows users Installing the printer on an Ethernet networkDouble‑click Printer Setup Utility or Print Center Click Default Browser tab More PrintersSelect Ethernet connection, and then click Continue For Macintosh usersMac OS X version 10.4 or earlier For Windows users Verifying printer setup Selecting a location for the printer Using C746xLearning about the printer Multipurpose feeder Printer configurationsUse Using the four-arrow-button printer control panelLoading paper and specialty media Setting the paper size and typeConfiguring Universal paper settings Settings Paper Menu Paper Size/TypeLoading the standard or an optional 550‑sheet tray Page One ‑sided printing Two ‑sided printing Insert the trayPage Loading narrow paper sizes such as envelopes and A6 Loading the optional 550‑sheet special media trayPage Page Page Page Loading the 2,000‑sheet high‑capacity feeder One ‑sided printing Two ‑sided printing Page Loading the multipurpose feeder Page Unlinking trays Click Settings Paper MenuLinking and unlinking trays Assigning a custom paper type name Settings Paper Menu Custom Names type a name SubmitLinking trays Creating a custom name for a paper typePrinting a document Configuring a custom namePrinting Printing a documentPrinting in black and white Adjusting toner darknessUsing Max Speed and Max Yield Printing from a mobile device Using the printer control panelSettings Settings Print Settings Setup Menu Printing from a flash driveFlash drive File type Supported flash drives and file typesPrinting confidential and other held jobs Settings SecurityPrinting confidential and other held jobs Storing print jobs in the printerPrinting a font sample list Settings Reports Print FontsSettings Reports Print Directory Printing information pagesCanceling a print job from the computer Canceling a print jobFinding advanced networking and administrator information Canceling a print job from the printer control panelChecking the status of parts and supplies Printing a menu settingsPrinting a network setup Checking the virtual displayClick Device Status More Details Using Eco‑modeSaving energy Reducing printer noiseSettings Settings General Settings Timeouts Sleep Mode Adjusting Sleep modeClick Settings General Settings Timeouts Click Settings General Settings Sleep Button Settings Restoring factory default settingsUsing Hibernate Mode Disposing of a printer hard disk Securing the printerLocking the system board Statement of VolatilityErasing printer hard disk memory Back Exit Config MenuErasing volatile memory Erasing non‑volatile memoryClick Settings Security Disk Encryption Configuring printer hard disk encryptionFinding printer security information Using C746x Navigate toDisk Encryption Enable Using C748x Using C748xPrinter configurations Using the touch‑screen printer control panel Understanding the home screen Using C748xThis may also appear on the home screen Using the touch-screen buttonsFeatures Sample touch screen Accessing the Embedded Web Server Setting up and using the home screen applicationsActivating the home screen applications Using Background and Idle ScreenShowing or hiding icons on the home screen Understanding Showroom Setting up Forms and FavoritesUnderstanding Eco‑Settings Importing a configuration from a file Exporting and importing a configurationSetting up Remote Operator Panel Exporting a configuration to a fileSelect the width or height, and then touch Click Configure ImportLoading the standard or an optional 550‑sheet tray Page One ‑sided printing Two ‑sided Duplex printing Page Loading the optional 550‑sheet special media tray Page Page Page Page Using C748x 101 One ‑sided printing Two ‑sided printing Page Using C748x 104 Page Linking and unlinking trays Settings Paper Menu Custom Name type a name Submit Printing forms Click Settings Paper Menu Custom NamesSettings Print Settings Quality Menu Print Mode Black Only Using C748x 109Click Properties, Preferences, Options, or Setup Adjust the settings, if necessary Click OK PrintSettings Print Settings Setup Menu Using C748x 110Using C748x 111 Printing confidential and other held jobs Using C748x 113 Reports Print Directory Using C748x 114Reports Print Fonts Touch PCL Fonts or PostScript Fonts Reports Menu Settings Using C748x 115From the home screen, touch Status/Supplies View Supplies Using C748x 116Reports Network Setup Click Settings General Settings Eco‑Mode select a settingClick Settings General Settings Quiet Mode select a setting Using C748x 117Settings General Settings Timeouts Sleep Mode Using C748x 118Settings General Settings Screen Brightness Adjusting the brightness of the displayUsing C748x 119 Click Settings General SettingsSettings General Settings Factory Defaults Restore Now Using C748x 120Printer will restart several times during this process Touch Wipe All SettingsTouch Back Exit Config Menu From the Disk encryption menu, select Enable Using C748x 122Touch Disk Encryption Enable Paper and specialty media guidelines 124 Using specialty mediaTips on using letterhead Paper and specialty media guidelines 125 Tips on using transparenciesTips on using envelopes Tips on using labelsPage Unacceptable paper Selecting preprinted forms and letterhead Using recycled paper and other office papersSelecting paper Supported paper sizes Supported paper sizes, types, and weightsStoring paper JIS B5 Paper and specialty media guidelines 130Printer supports 60-220‑g/m216-58‑lb paper weights Supported paper types and weightsPaper and specialty media guidelines 132 Security Network/Ports Supplies Menu Paper Menu Reports SettingsMenus list Understanding printer menus 133Understanding printer menus 134 Supplies menuUnderstanding printer menus 135 Understanding printer menus 136 Default Source menuPaper menu Paper Size/Type menuMP Feeder Size Understanding printer menus 137Tray x Type Manual Paper Size Understanding printer menus 138MP Feeder Type Understanding printer menus 139 Configure MP menuUnderstanding printer menus 140 Substitute Size menuPaper Texture menu Understanding printer menus 141 Understanding printer menus 142 Paper Weight menuUnderstanding printer menus 143 Paper Loading menuUnderstanding printer menus 144 Understanding printer menus 145 Custom Types menuCustom Names menu Understanding printer menus 146 Universal Setup menuReports menu Reports menuUnderstanding printer menus 147 Network/Ports menuActive NIC menu Standard Network or Network x menusUnderstanding printer menus 148 Understanding printer menus 149 To access the menu, navigate to any of the followingNetwork Card menu Understanding printer menus 150 TCP/IP menuUnderstanding printer menus 151 IPv6 menuUnderstanding printer menus 152 Wireless menuAppleTalk menu Set Zone Standard USB menuUnderstanding printer menus 153 View NameUnderstanding printer menus 154 Parallel x menuParallel Buffer Understanding printer menus 155Understanding printer menus 156 Serial x menuSerial Buffer Understanding printer menus 157Data Bits Understanding printer menus 158Robust XON BaudUnderstanding printer menus 159 Smtp Setup menuUnderstanding printer menus 160 Miscellaneous Security Settings menuSecurity menu Understanding printer menus 161 Confidential Print menuDisk Wiping menu Understanding printer menus 162 Security Audit Log menuUnderstanding printer menus 163 Set Date and Time menuSet Date and Time menu items and descriptions Display Language Settings menuGeneral Settings menu Understanding printer menus 164Keyboard Quiet ModeRun Initial setup Understanding printer menus 165Displayed Information Understanding printer menus 166Paper Sizes Time Format Understanding printer menus 167Home screen customization Date FormatUnderstanding printer menus 168 Understanding printer menus 169 Press and Hold Sleep Button Print RecoveryUnderstanding printer menus 170 Press Sleep ButtonUnderstanding printer menus 171 Flash Drive menuUnderstanding printer menus 172 Understanding printer menus 173 Setup menuUnderstanding printer menus 174 Separator Source Finishing menuUnderstanding printer menus 175 Understanding printer menus 176 Print ModePrint Resolution Quality menuUnderstanding printer menus 177 Manual Color Understanding printer menus 178Color Balance Color SamplesUnderstanding printer menus 179 Job Accounting menuUnderstanding printer menus 180 Understanding printer menus 181 Utilities menuUnderstanding printer menus 182 XPS menuPostScript menu Understanding printer menus 183 PCL Emul menuTray Renumber Understanding printer menus 184Understanding printer menus 185 Html menuUnderstanding printer menus 186 Image menuUnderstanding printer menus 187 Help menuConserving supplies Using recycled paperSaving paper and toner Returning Lexmark cartridges for reuse or recycling RecyclingRecycling Lexmark products Recycling Lexmark packagingRecommended toner cartridges and part numbers Ordering parts and suppliesOrdering a toner cartridge Ordering a photoconductorRecommended part numbers Using genuine Lexmark parts and suppliesOrdering a fuser or a transfer module Ordering a waste toner bottleMaintaining the printer 192 Replacing parts and suppliesStoring supplies Replacing a toner cartridgePage Maintaining the printer 194 Replacing the waste toner bottleReplacing a photoconductor 123 Page Settings Supplies Menu Replace Supply or Resetting the maintenance counterWhen a replace or low message appears When a replace or low message does not appearCleaning the printhead lenses Cleaning the the printer partsCleaning the interior of the printer Cleaning the exterior of the printerPage Shipping the printer Moving the printerBefore moving the printer Moving the printer to another locationClearing jams 202 Avoiding jamsLoad paper properly Use recommended paper250 Understanding jam numbers and locations230 Clearing jams 204 Paper jamsPaper jam in the toner cartridge area Clearing jams 205 Paper jam under the photoconductor unitsClearing jams 206 Paper jam in the fuser areaPage Page Paper jam in the fuser area Page Page Paper jam inside the top access cover Clearing jams 213 24x paper jamPaper jam in Tray Clearing jams 214 Paper jamPaper jam in one of the optional trays Change paper source to custom type name Solving basic printer problemsTroubleshooting 215 Understanding printer messagesChange paper source to paper size Change paper source to custom type name load orientationChange paper source to custom string Change paper source to custom string load orientationDisk corrupted Disk problemChange paper source to paper type paper size Close front doorLoad paper source with custom type name Error reading USB drive. Remove USBInstall Tray Insert TrayLoad manual feeder with custom type name Troubleshooting 219Load paper source with paper size Load paper source with paper type paper sizeRemove packaging material, area name Load manual feeder with paper sizeLoad manual feeder with paper type paper size Paper changes neededTray x paper size unsupported Restore held jobs?Some held jobs were not restored Supply needed to complete jobIncorrect paper size, open paper source Insufficient memory to support Resource Save featurePrinter service required Troubleshooting 222Memory full Insufficient memory, some held jobs will not be restoredInsufficient memory to collate job Insufficient memory, some Held Jobs were deletedNot enough free space in flash memory for resources Network x software errorSerial option x error Standard network software errorUSB port x disabled Parallel port x disabledSerial port x disabled Standard USB port disabledToo many flash options installed Configuration change, some held jobs were not restoredInput config error Too many disks installedDisk full Too many trays attachedIncompatible tray Remove defective diskXx Waste toner bottle nearly full Xx Fuser life warningXx Replace fuser Xx Fuser missingXx Transfer module near life warning Xx Transfer module life warningXx Transfer module missing Xx Replace transfer moduleXx color cartridge nearly low Order a replacement for the specified toner cartridgeXx Replace color photoconductor Xx Color photoconductor missingXx Color cartridge very low Solving printing problemsError message about reading USB drive appears Xx Color cartridge critically lowLarge jobs do not collate Incorrect characters printJob prints from the wrong tray or on the wrong paper Print jobs do not print Printer display is blank Print job takes longer than expectedPrinting slows down Unexpected page breaks Solving home screen applications problemsAn application error has occurred Tray linking does not workCannot detect printer hard disk Solving option problemsSheet drawer problems Cannot detect flash memory cardMemory card Internal Solutions Port does not operate correctlyPaper frequently jams Solving paper feed problemsPaper tray problems USB/parallel interface card does not operate correctlyJammed pages are not reprinted Paper jam message remains after jam is clearedClipped images Solving print quality problemsCheck the Paper Size Setting Characters have jagged or uneven edgesIncorrect margins Troubleshooting 241Check the Background Darkness or Removal Setting Gray background on printsMake Sure There is no Defective Print or Toner Cartridge Troubleshooting 242Check the Paper Type and Weight Settings Paper curlMake Sure the Fuser is not Defective Troubleshooting 243Print irregularities Print is too dark Troubleshooting 244Check the DARKNESS, BRIGHTNESS, and Contrast Settings Make Sure the Print or Toner Cartridge is not LOW on Toner Troubleshooting 245Print is too light Printer is printing blank pages Troubleshooting 246Replace the Photoconductor Troubleshooting 247Repeating defects appear on prints Replace the Print or Toner CartridgeMake Sure the Photoconductor is not Defective Troubleshooting 248Shadow images appear on prints Skewed printStreaked horizontal lines appear on prints Troubleshooting 249Paper Menu Default Source select a tray or feeder Submit Solid color or black pages appear on printsMake Sure the Photoconductor is not Worn or Defective Streaked vertical lines appear on printsToner fog or background shading appears on Make Sure the Transfer Module is not Worn or DefectiveMake Sure the Printer has Been Recalibrated Recently Check the Paper Texture SettingToner rubs off Make Sure the Fuser is not Worn or DefectiveCheck the Transparencies Troubleshooting 252Toner specks Transparency print quality is poorUneven print density Solving color quality problemsFAQ about color printing What is RGB color?Manual Color menu Troubleshooting 254Printed page appears tinted. Can I adjust the color? What is manual color correction?Click Configuration Color Samples Detailed Options Troubleshooting 255What are detailed Color Samples and how do I access them? Contacting customer support Embedded Web Server does not openNovember Product informationEdition notice 257258 Trademarks259 Modular component noticeLicensing notices 260 Battery notice Static sensitivity noticeNoise emission levels Product disposal261 Temperature informationMercury statement Laser notice Laser advisory label262 Power consumptionProduct power consumption Avis de conformité aux normes de l’industrie du Canada Industry Canada compliance statementIndustry Canada Canada Regulatory notices for wireless productsEuropean Community EC directives conformity Exposure to radio frequency radiation265 ΤΗΣ Οδηγιασ 1999/5/ΕΚ 266267 Limited warrantyLimited warranty service Lexmark International, Inc., Lexington, KY268 Extent of limited warranty269 Patent acknowledgmentLimitation of liability Additional rights270 Index 271 NumericsPage Page Page Page Page