Manuals / Lexmark / Computer Equipment / Printer

Lexmark 41G0100, 41H0000, 41G0050, C748x, C746x manual

Models: 41G0050 C746x 41H0000 41G0100 C748x

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Maintaining the printer

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2Remove all four toner cartridges. Do not remove the photoconductor units for this procedure.

Warning—Potential Damage: Do not touch the shiny area on the photoconductor drum. Doing so can damage the photoconductor.

3Locate the four printhead lenses.

4Clean the lenses using compressed air.

Warning—Potential Damage: Do not touch the printhead lenses. Doing so may cause damage.

5Reinstall the four toner cartridges.

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Lexmark 41G0100, 41H0000, 41G0050, C748x, C746x manual

Contents

C746x and C748x NovemberContents Using C748x Paper and specialty media guidelines 124 Understanding printer menus 133Saving money and the environment 188 Clearing jams 202 Troubleshooting 215Maintaining the printer 190 216 217218 219Solving printing problems 225226 227Solving option problems Solving paper feed problemsSolving print quality problems Solving color quality problems257 Index 271Safety information Safety informationSafety information Using this guide Finding information about the printerOverview Site at http//support.lexmark.comOther countries and regions -See the printed Available internal options Installing internal optionsAdditional printer setup Accessing the system board Reattach the system board cover Dust coverInstalling a memory card Page Installing a flash memory or firmware card Page Installing an Internal Solutions Port Page Page Page Installing a printer hard disk To install a printer hard disk onto the ISPPage Page Additional printer setup Reattach the system board cover Removing a printer hard disk Installing hardware options Order of installationInstalling optional drawers Attaching cables Turn the printer back onSetting up the printer software Installing the printer softwareUpdating available options in the printer driver For Windows usersFor Macintosh users Preparing to set up the printer on an Ethernet networkNetworking Preparing to set up the printer on a wireless network Installing the printer on a wireless network Windows Installing the printer on a wireless network Macintosh Prepare to configure the printerReports Network Setup Page or Enter the printer informationMac OS X version 10.5 or later Applications Internet Connect AirPortConfigure the printer for wireless access Configure your computer to use the printer wirelesslyInstalling the printer on an Ethernet network Double‑click Printer Setup Utility or Print CenterClick Default Browser tab More Printers For Windows usersFor Macintosh users Select Ethernet connection, and then click ContinueMac OS X version 10.4 or earlier For Windows users Verifying printer setup Selecting a location for the printer Using C746xLearning about the printer Printer configurations Multipurpose feederUsing the four-arrow-button printer control panel UseSetting the paper size and type Configuring Universal paper settingsSettings Paper Menu Paper Size/Type Loading paper and specialty mediaLoading the standard or an optional 550‑sheet tray Page Insert the tray One ‑sided printing Two ‑sided printingPage Loading the optional 550‑sheet special media tray Loading narrow paper sizes such as envelopes and A6Page Page Page Page Loading the 2,000‑sheet high‑capacity feeder One ‑sided printing Two ‑sided printing Page Loading the multipurpose feeder Page Unlinking trays Click Settings Paper MenuLinking and unlinking trays Settings Paper Menu Custom Names type a name Submit Linking traysCreating a custom name for a paper type Assigning a custom paper type nameConfiguring a custom name PrintingPrinting a document Printing a documentPrinting in black and white Adjusting toner darknessUsing Max Speed and Max Yield Using the printer control panel Settings Settings Print Settings Setup MenuPrinting from a flash drive Printing from a mobile deviceSupported flash drives and file types Flash drive File typeSettings Security Printing confidential and other held jobsStoring print jobs in the printer Printing confidential and other held jobsSettings Reports Print Fonts Settings Reports Print DirectoryPrinting information pages Printing a font sample listCanceling a print job Finding advanced networking and administrator informationCanceling a print job from the printer control panel Canceling a print job from the computerPrinting a menu settings Printing a network setupChecking the virtual display Checking the status of parts and suppliesUsing Eco‑mode Saving energyReducing printer noise Click Device Status More DetailsSettings Settings General Settings Timeouts Sleep Mode Adjusting Sleep modeClick Settings General Settings Timeouts Click Settings General Settings Sleep Button Settings Restoring factory default settingsUsing Hibernate Mode Securing the printer Locking the system boardStatement of Volatility Disposing of a printer hard diskBack Exit Config Menu Erasing volatile memoryErasing non‑volatile memory Erasing printer hard disk memoryConfiguring printer hard disk encryption Click Settings Security Disk EncryptionFinding printer security information Using C746x Navigate toDisk Encryption Enable Using C748x Using C748xPrinter configurations Using the touch‑screen printer control panel Using C748x Understanding the home screenThis may also appear on the home screen Using the touch-screen buttonsFeatures Sample touch screen Setting up and using the home screen applications Accessing the Embedded Web ServerActivating the home screen applications Using Background and Idle ScreenShowing or hiding icons on the home screen Understanding Showroom Setting up Forms and FavoritesUnderstanding Eco‑Settings Exporting and importing a configuration Setting up Remote Operator PanelExporting a configuration to a file Importing a configuration from a fileClick Configure Import Select the width or height, and then touchLoading the standard or an optional 550‑sheet tray Page One ‑sided printing Two ‑sided Duplex printing Page Loading the optional 550‑sheet special media tray Page Page Page Page Using C748x 101 One ‑sided printing Two ‑sided printing Page Using C748x 104 Page Linking and unlinking trays Settings Paper Menu Custom Name type a name Submit Click Settings Paper Menu Custom Names Printing formsUsing C748x 109 Click Properties, Preferences, Options, or SetupAdjust the settings, if necessary Click OK Print Settings Print Settings Quality Menu Print Mode Black OnlyUsing C748x 110 Settings Print Settings Setup MenuUsing C748x 111 Printing confidential and other held jobs Using C748x 113 Reports Print Directory Using C748x 114Reports Print Fonts Touch PCL Fonts or PostScript Fonts Using C748x 115 Reports Menu SettingsUsing C748x 116 Reports Network SetupClick Settings General Settings Eco‑Mode select a setting From the home screen, touch Status/Supplies View SuppliesUsing C748x 117 Click Settings General Settings Quiet Mode select a settingUsing C748x 118 Settings General Settings Timeouts Sleep ModeAdjusting the brightness of the display Using C748x 119Click Settings General Settings Settings General Settings Screen BrightnessUsing C748x 120 Settings General Settings Factory Defaults Restore NowPrinter will restart several times during this process Touch Wipe All SettingsTouch Back Exit Config Menu Using C748x 122 From the Disk encryption menu, select EnableTouch Disk Encryption Enable Paper and specialty media guidelines 124 Using specialty mediaTips on using letterhead Tips on using transparencies Tips on using envelopesTips on using labels Paper and specialty media guidelines 125Page Unacceptable paper Selecting preprinted forms and letterhead Using recycled paper and other office papersSelecting paper Supported paper sizes Supported paper sizes, types, and weightsStoring paper Paper and specialty media guidelines 130 JIS B5Supported paper types and weights Printer supports 60-220‑g/m216-58‑lb paper weightsPaper and specialty media guidelines 132 Supplies Menu Paper Menu Reports Settings Menus listUnderstanding printer menus 133 Security Network/PortsSupplies menu Understanding printer menus 134Understanding printer menus 135 Default Source menu Paper menuPaper Size/Type menu Understanding printer menus 136MP Feeder Size Understanding printer menus 137Tray x Type Manual Paper Size Understanding printer menus 138MP Feeder Type Configure MP menu Understanding printer menus 139Understanding printer menus 140 Substitute Size menuPaper Texture menu Understanding printer menus 141 Paper Weight menu Understanding printer menus 142Paper Loading menu Understanding printer menus 143Understanding printer menus 144 Understanding printer menus 145 Custom Types menuCustom Names menu Universal Setup menu Reports menuReports menu Understanding printer menus 146Network/Ports menu Active NIC menuStandard Network or Network x menus Understanding printer menus 147Understanding printer menus 148 Understanding printer menus 149 To access the menu, navigate to any of the followingNetwork Card menu TCP/IP menu Understanding printer menus 150IPv6 menu Understanding printer menus 151Understanding printer menus 152 Wireless menuAppleTalk menu Standard USB menu Understanding printer menus 153View Name Set ZoneParallel x menu Understanding printer menus 154Understanding printer menus 155 Parallel BufferSerial x menu Understanding printer menus 156Understanding printer menus 157 Serial BufferUnderstanding printer menus 158 Robust XONBaud Data BitsSmtp Setup menu Understanding printer menus 159Understanding printer menus 160 Miscellaneous Security Settings menuSecurity menu Understanding printer menus 161 Confidential Print menuDisk Wiping menu Security Audit Log menu Understanding printer menus 162Understanding printer menus 163 Set Date and Time menuSet Date and Time menu items and descriptions Settings menu General Settings menuUnderstanding printer menus 164 Display LanguageQuiet Mode Run Initial setupUnderstanding printer menus 165 KeyboardDisplayed Information Understanding printer menus 166Paper Sizes Understanding printer menus 167 Home screen customizationDate Format Time FormatUnderstanding printer menus 168 Understanding printer menus 169 Print Recovery Understanding printer menus 170Press Sleep Button Press and Hold Sleep ButtonFlash Drive menu Understanding printer menus 171Understanding printer menus 172 Setup menu Understanding printer menus 173Understanding printer menus 174 Separator Source Finishing menuUnderstanding printer menus 175 Print Mode Print ResolutionQuality menu Understanding printer menus 176Understanding printer menus 177 Understanding printer menus 178 Color BalanceColor Samples Manual ColorJob Accounting menu Understanding printer menus 179Understanding printer menus 180 Utilities menu Understanding printer menus 181Understanding printer menus 182 XPS menuPostScript menu PCL Emul menu Understanding printer menus 183Understanding printer menus 184 Tray RenumberHtml menu Understanding printer menus 185Image menu Understanding printer menus 186Help menu Understanding printer menus 187Conserving supplies Using recycled paperSaving paper and toner Recycling Recycling Lexmark productsRecycling Lexmark packaging Returning Lexmark cartridges for reuse or recyclingOrdering parts and supplies Ordering a toner cartridgeOrdering a photoconductor Recommended toner cartridges and part numbersUsing genuine Lexmark parts and supplies Ordering a fuser or a transfer moduleOrdering a waste toner bottle Recommended part numbersReplacing parts and supplies Storing suppliesReplacing a toner cartridge Maintaining the printer 192Page Replacing the waste toner bottle Maintaining the printer 194Replacing a photoconductor 123 Page Resetting the maintenance counter When a replace or low message appearsWhen a replace or low message does not appear Settings Supplies Menu Replace Supply orCleaning the the printer parts Cleaning the interior of the printerCleaning the exterior of the printer Cleaning the printhead lensesPage Moving the printer Before moving the printerMoving the printer to another location Shipping the printerAvoiding jams Load paper properlyUse recommended paper Clearing jams 202250 Understanding jam numbers and locations230 Clearing jams 204 Paper jamsPaper jam in the toner cartridge area Paper jam under the photoconductor units Clearing jams 205Paper jam in the fuser area Clearing jams 206Page Page Paper jam in the fuser area Page Page Paper jam inside the top access cover Clearing jams 213 24x paper jamPaper jam in Tray Clearing jams 214 Paper jamPaper jam in one of the optional trays Solving basic printer problems Troubleshooting 215Understanding printer messages Change paper source to custom type nameChange paper source to custom type name load orientation Change paper source to custom stringChange paper source to custom string load orientation Change paper source to paper sizeDisk problem Change paper source to paper type paper sizeClose front door Disk corruptedError reading USB drive. Remove USB Install TrayInsert Tray Load paper source with custom type nameTroubleshooting 219 Load paper source with paper sizeLoad paper source with paper type paper size Load manual feeder with custom type nameLoad manual feeder with paper size Load manual feeder with paper type paper sizePaper changes needed Remove packaging material, area nameRestore held jobs? Some held jobs were not restoredSupply needed to complete job Tray x paper size unsupportedInsufficient memory to support Resource Save feature Printer service requiredTroubleshooting 222 Incorrect paper size, open paper sourceInsufficient memory, some held jobs will not be restored Insufficient memory to collate jobInsufficient memory, some Held Jobs were deleted Memory fullNetwork x software error Serial option x errorStandard network software error Not enough free space in flash memory for resourcesParallel port x disabled Serial port x disabledStandard USB port disabled USB port x disabledConfiguration change, some held jobs were not restored Input config errorToo many disks installed Too many flash options installedToo many trays attached Incompatible trayRemove defective disk Disk fullXx Fuser life warning Xx Replace fuserXx Fuser missing Xx Waste toner bottle nearly fullXx Transfer module life warning Xx Transfer module missingXx Replace transfer module Xx Transfer module near life warningOrder a replacement for the specified toner cartridge Xx Replace color photoconductorXx Color photoconductor missing Xx color cartridge nearly lowSolving printing problems Error message about reading USB drive appearsXx Color cartridge critically low Xx Color cartridge very lowLarge jobs do not collate Incorrect characters printJob prints from the wrong tray or on the wrong paper Print jobs do not print Printer display is blank Print job takes longer than expectedPrinting slows down Solving home screen applications problems An application error has occurredTray linking does not work Unexpected page breaksSolving option problems Sheet drawer problemsCannot detect flash memory card Cannot detect printer hard diskInternal Solutions Port does not operate correctly Memory cardSolving paper feed problems Paper tray problemsUSB/parallel interface card does not operate correctly Paper frequently jamsPaper jam message remains after jam is cleared Jammed pages are not reprintedSolving print quality problems Check the Paper Size SettingCharacters have jagged or uneven edges Clipped imagesTroubleshooting 241 Check the Background Darkness or Removal SettingGray background on prints Incorrect marginsTroubleshooting 242 Check the Paper Type and Weight SettingsPaper curl Make Sure There is no Defective Print or Toner CartridgeMake Sure the Fuser is not Defective Troubleshooting 243Print irregularities Print is too dark Troubleshooting 244Check the DARKNESS, BRIGHTNESS, and Contrast Settings Make Sure the Print or Toner Cartridge is not LOW on Toner Troubleshooting 245Print is too light Troubleshooting 246 Printer is printing blank pagesTroubleshooting 247 Repeating defects appear on printsReplace the Print or Toner Cartridge Replace the PhotoconductorTroubleshooting 248 Shadow images appear on printsSkewed print Make Sure the Photoconductor is not DefectiveTroubleshooting 249 Paper Menu Default Source select a tray or feeder SubmitSolid color or black pages appear on prints Streaked horizontal lines appear on printsStreaked vertical lines appear on prints Toner fog or background shading appears onMake Sure the Transfer Module is not Worn or Defective Make Sure the Photoconductor is not Worn or DefectiveCheck the Paper Texture Setting Toner rubs offMake Sure the Fuser is not Worn or Defective Make Sure the Printer has Been Recalibrated RecentlyTroubleshooting 252 Toner specksTransparency print quality is poor Check the TransparenciesSolving color quality problems FAQ about color printingWhat is RGB color? Uneven print densityTroubleshooting 254 Printed page appears tinted. Can I adjust the color?What is manual color correction? Manual Color menuClick Configuration Color Samples Detailed Options Troubleshooting 255What are detailed Color Samples and how do I access them? Embedded Web Server does not open Contacting customer supportProduct information Edition notice257 NovemberTrademarks 258259 Modular component noticeLicensing notices Battery notice Static sensitivity notice Noise emission levelsProduct disposal 260Temperature information Mercury statement Laser noticeLaser advisory label 261262 Power consumptionProduct power consumption Industry Canada compliance statement Avis de conformité aux normes de l’industrie du CanadaRegulatory notices for wireless products European Community EC directives conformityExposure to radio frequency radiation Industry Canada Canada265 266 ΤΗΣ Οδηγιασ 1999/5/ΕΚLimited warranty Limited warranty serviceLexmark International, Inc., Lexington, KY 267Extent of limited warranty 268Patent acknowledgment Limitation of liabilityAdditional rights 269270 Numerics Index 271Page Page Page Page Page