Lexmark 41H0000, 41G0100, 41G0050, C748x, C746x instruction

Clearing jams

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ePull and then rotate the green rectangular knob clockwise to unlock the top paper guide.

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fPress the green arrow tab to the left, and then lift the top paper guide.

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gFirmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.

hClose the top paper guide. Make sure both sides of the paper guide are firmly seated.

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Lexmark 41H0000, 41G0100, 41G0050, C748x, C746x manual

Contents

November C746x and C748x Contents Using C748x Understanding printer menus 133 Paper and specialty media guidelines 124 Saving money and the environment 188 Maintaining the printer 190 Troubleshooting 215Clearing jams 202 219 216217 218 227 Solving printing problems225 226 Solving color quality problems Solving option problemsSolving paper feed problems Solving print quality problems Index 271 257 Safety information Safety information Safety information Site at http//support.lexmark.com Using this guideFinding information about the printer Overview Other countries and regions -See the printed Additional printer setup Installing internal optionsAvailable internal options Accessing the system board Dust cover Reattach the system board cover Installing a memory card Page Installing a flash memory or firmware card Page Installing an Internal Solutions Port Page Page Page To install a printer hard disk onto the ISP Installing a printer hard diskPage Page Additional printer setup Reattach the system board cover Removing a printer hard disk Order of installation Installing hardware options Installing optional drawers Turn the printer back on Attaching cables For Windows users Setting up the printer softwareInstalling the printer software Updating available options in the printer driver Networking Preparing to set up the printer on an Ethernet networkFor Macintosh users Preparing to set up the printer on a wireless network Installing the printer on a wireless network Windows Prepare to configure the printer Installing the printer on a wireless network Macintosh Applications Internet Connect AirPort Reports Network Setup Page orEnter the printer information Mac OS X version 10.5 or later Configure your computer to use the printer wirelessly Configure the printer for wireless access For Windows users Installing the printer on an Ethernet networkDouble‑click Printer Setup Utility or Print Center Click Default Browser tab More Printers Select Ethernet connection, and then click Continue For Macintosh users Mac OS X version 10.4 or earlier For Windows users Verifying printer setup Learning about the printer Using C746xSelecting a location for the printer Multipurpose feeder Printer configurations Use Using the four-arrow-button printer control panel Loading paper and specialty media Setting the paper size and typeConfiguring Universal paper settings Settings Paper Menu Paper Size/Type Loading the standard or an optional 550‑sheet tray Page One ‑sided printing Two ‑sided printing Insert the trayPage Loading narrow paper sizes such as envelopes and A6 Loading the optional 550‑sheet special media trayPage Page Page Page Loading the 2,000‑sheet high‑capacity feeder One ‑sided printing Two ‑sided printing Page Loading the multipurpose feeder Page Linking and unlinking trays Click Settings Paper MenuUnlinking trays Assigning a custom paper type name Settings Paper Menu Custom Names type a name SubmitLinking trays Creating a custom name for a paper type Printing a document Configuring a custom namePrinting Printing a document Using Max Speed and Max Yield Adjusting toner darknessPrinting in black and white Printing from a mobile device Using the printer control panelSettings Settings Print Settings Setup Menu Printing from a flash drive Flash drive File type Supported flash drives and file types Printing confidential and other held jobs Settings SecurityPrinting confidential and other held jobs Storing print jobs in the printer Printing a font sample list Settings Reports Print FontsSettings Reports Print Directory Printing information pages Canceling a print job from the computer Canceling a print jobFinding advanced networking and administrator information Canceling a print job from the printer control panel Checking the status of parts and supplies Printing a menu settingsPrinting a network setup Checking the virtual display Click Device Status More Details Using Eco‑modeSaving energy Reducing printer noise Click Settings General Settings Timeouts Adjusting Sleep modeSettings Settings General Settings Timeouts Sleep Mode Using Hibernate Mode Restoring factory default settingsClick Settings General Settings Sleep Button Settings Disposing of a printer hard disk Securing the printerLocking the system board Statement of Volatility Erasing printer hard disk memory Back Exit Config MenuErasing volatile memory Erasing non‑volatile memory Click Settings Security Disk Encryption Configuring printer hard disk encryption Disk Encryption Enable Using C746x Navigate toFinding printer security information Using C748x Using C748x Printer configurations Using the touch‑screen printer control panel Understanding the home screen Using C748x Features Using the touch-screen buttonsThis may also appear on the home screen Sample touch screen Accessing the Embedded Web Server Setting up and using the home screen applications Showing or hiding icons on the home screen Using Background and Idle ScreenActivating the home screen applications Understanding Eco‑Settings Setting up Forms and FavoritesUnderstanding Showroom Importing a configuration from a file Exporting and importing a configurationSetting up Remote Operator Panel Exporting a configuration to a file Select the width or height, and then touch Click Configure Import Loading the standard or an optional 550‑sheet tray Page One ‑sided printing Two ‑sided Duplex printing Page Loading the optional 550‑sheet special media tray Page Page Page Page Using C748x 101 One ‑sided printing Two ‑sided printing Page Using C748x 104 Page Linking and unlinking trays Settings Paper Menu Custom Name type a name Submit Printing forms Click Settings Paper Menu Custom Names Settings Print Settings Quality Menu Print Mode Black Only Using C748x 109Click Properties, Preferences, Options, or Setup Adjust the settings, if necessary Click OK Print Settings Print Settings Setup Menu Using C748x 110 Using C748x 111 Printing confidential and other held jobs Using C748x 113 Reports Print Fonts Touch PCL Fonts or PostScript Fonts Using C748x 114Reports Print Directory Reports Menu Settings Using C748x 115 From the home screen, touch Status/Supplies View Supplies Using C748x 116Reports Network Setup Click Settings General Settings Eco‑Mode select a setting Click Settings General Settings Quiet Mode select a setting Using C748x 117 Settings General Settings Timeouts Sleep Mode Using C748x 118 Settings General Settings Screen Brightness Adjusting the brightness of the displayUsing C748x 119 Click Settings General Settings Settings General Settings Factory Defaults Restore Now Using C748x 120 Touch Back Exit Config Menu Touch Wipe All SettingsPrinter will restart several times during this process From the Disk encryption menu, select Enable Using C748x 122 Touch Disk Encryption Enable Tips on using letterhead Using specialty mediaPaper and specialty media guidelines 124 Paper and specialty media guidelines 125 Tips on using transparenciesTips on using envelopes Tips on using labelsPage Unacceptable paper Selecting paper Using recycled paper and other office papersSelecting preprinted forms and letterhead Storing paper Supported paper sizes, types, and weightsSupported paper sizes JIS B5 Paper and specialty media guidelines 130 Printer supports 60-220‑g/m216-58‑lb paper weights Supported paper types and weights Paper and specialty media guidelines 132 Security Network/Ports Supplies Menu Paper Menu Reports SettingsMenus list Understanding printer menus 133 Understanding printer menus 134 Supplies menu Understanding printer menus 135 Understanding printer menus 136 Default Source menuPaper menu Paper Size/Type menu Tray x Type Understanding printer menus 137MP Feeder Size MP Feeder Type Understanding printer menus 138Manual Paper Size Understanding printer menus 139 Configure MP menu Paper Texture menu Substitute Size menuUnderstanding printer menus 140 Understanding printer menus 141 Understanding printer menus 142 Paper Weight menu Understanding printer menus 143 Paper Loading menu Understanding printer menus 144 Custom Names menu Custom Types menuUnderstanding printer menus 145 Understanding printer menus 146 Universal Setup menuReports menu Reports menu Understanding printer menus 147 Network/Ports menuActive NIC menu Standard Network or Network x menus Understanding printer menus 148 Network Card menu To access the menu, navigate to any of the followingUnderstanding printer menus 149 Understanding printer menus 150 TCP/IP menu Understanding printer menus 151 IPv6 menu AppleTalk menu Wireless menuUnderstanding printer menus 152 Set Zone Standard USB menuUnderstanding printer menus 153 View Name Understanding printer menus 154 Parallel x menu Parallel Buffer Understanding printer menus 155 Understanding printer menus 156 Serial x menu Serial Buffer Understanding printer menus 157 Data Bits Understanding printer menus 158Robust XON Baud Understanding printer menus 159 Smtp Setup menu Security menu Miscellaneous Security Settings menuUnderstanding printer menus 160 Disk Wiping menu Confidential Print menuUnderstanding printer menus 161 Understanding printer menus 162 Security Audit Log menu Set Date and Time menu items and descriptions Set Date and Time menuUnderstanding printer menus 163 Display Language Settings menuGeneral Settings menu Understanding printer menus 164 Keyboard Quiet ModeRun Initial setup Understanding printer menus 165 Paper Sizes Understanding printer menus 166Displayed Information Time Format Understanding printer menus 167Home screen customization Date Format Understanding printer menus 168 Understanding printer menus 169 Press and Hold Sleep Button Print RecoveryUnderstanding printer menus 170 Press Sleep Button Understanding printer menus 171 Flash Drive menu Understanding printer menus 172 Understanding printer menus 173 Setup menu Understanding printer menus 174 Understanding printer menus 175 Finishing menuSeparator Source Understanding printer menus 176 Print ModePrint Resolution Quality menu Understanding printer menus 177 Manual Color Understanding printer menus 178Color Balance Color Samples Understanding printer menus 179 Job Accounting menu Understanding printer menus 180 Understanding printer menus 181 Utilities menu PostScript menu XPS menuUnderstanding printer menus 182 Understanding printer menus 183 PCL Emul menu Tray Renumber Understanding printer menus 184 Understanding printer menus 185 Html menu Understanding printer menus 186 Image menu Understanding printer menus 187 Help menu Saving paper and toner Using recycled paperConserving supplies Returning Lexmark cartridges for reuse or recycling RecyclingRecycling Lexmark products Recycling Lexmark packaging Recommended toner cartridges and part numbers Ordering parts and suppliesOrdering a toner cartridge Ordering a photoconductor Recommended part numbers Using genuine Lexmark parts and suppliesOrdering a fuser or a transfer module Ordering a waste toner bottle Maintaining the printer 192 Replacing parts and suppliesStoring supplies Replacing a toner cartridgePage Maintaining the printer 194 Replacing the waste toner bottle Replacing a photoconductor 123 Page Settings Supplies Menu Replace Supply or Resetting the maintenance counterWhen a replace or low message appears When a replace or low message does not appear Cleaning the printhead lenses Cleaning the the printer partsCleaning the interior of the printer Cleaning the exterior of the printerPage Shipping the printer Moving the printerBefore moving the printer Moving the printer to another location Clearing jams 202 Avoiding jamsLoad paper properly Use recommended paper 230 Understanding jam numbers and locations250 Paper jam in the toner cartridge area Paper jamsClearing jams 204 Clearing jams 205 Paper jam under the photoconductor units Clearing jams 206 Paper jam in the fuser areaPage Page Paper jam in the fuser area Page Page Paper jam inside the top access cover Paper jam in Tray 24x paper jamClearing jams 213 Paper jam in one of the optional trays Paper jamClearing jams 214 Change paper source to custom type name Solving basic printer problemsTroubleshooting 215 Understanding printer messages Change paper source to paper size Change paper source to custom type name load orientationChange paper source to custom string Change paper source to custom string load orientation Disk corrupted Disk problemChange paper source to paper type paper size Close front door Load paper source with custom type name Error reading USB drive. Remove USBInstall Tray Insert Tray Load manual feeder with custom type name Troubleshooting 219Load paper source with paper size Load paper source with paper type paper size Remove packaging material, area name Load manual feeder with paper sizeLoad manual feeder with paper type paper size Paper changes needed Tray x paper size unsupported Restore held jobs?Some held jobs were not restored Supply needed to complete job Incorrect paper size, open paper source Insufficient memory to support Resource Save featurePrinter service required Troubleshooting 222 Memory full Insufficient memory, some held jobs will not be restoredInsufficient memory to collate job Insufficient memory, some Held Jobs were deleted Not enough free space in flash memory for resources Network x software errorSerial option x error Standard network software error USB port x disabled Parallel port x disabledSerial port x disabled Standard USB port disabled Too many flash options installed Configuration change, some held jobs were not restoredInput config error Too many disks installed Disk full Too many trays attachedIncompatible tray Remove defective disk Xx Waste toner bottle nearly full Xx Fuser life warningXx Replace fuser Xx Fuser missing Xx Transfer module near life warning Xx Transfer module life warningXx Transfer module missing Xx Replace transfer module Xx color cartridge nearly low Order a replacement for the specified toner cartridgeXx Replace color photoconductor Xx Color photoconductor missing Xx Color cartridge very low Solving printing problemsError message about reading USB drive appears Xx Color cartridge critically low Job prints from the wrong tray or on the wrong paper Incorrect characters printLarge jobs do not collate Print jobs do not print Printing slows down Print job takes longer than expectedPrinter display is blank Unexpected page breaks Solving home screen applications problemsAn application error has occurred Tray linking does not work Cannot detect printer hard disk Solving option problemsSheet drawer problems Cannot detect flash memory card Memory card Internal Solutions Port does not operate correctly Paper frequently jams Solving paper feed problemsPaper tray problems USB/parallel interface card does not operate correctly Jammed pages are not reprinted Paper jam message remains after jam is cleared Clipped images Solving print quality problemsCheck the Paper Size Setting Characters have jagged or uneven edges Incorrect margins Troubleshooting 241Check the Background Darkness or Removal Setting Gray background on prints Make Sure There is no Defective Print or Toner Cartridge Troubleshooting 242Check the Paper Type and Weight Settings Paper curl Print irregularities Troubleshooting 243Make Sure the Fuser is not Defective Check the DARKNESS, BRIGHTNESS, and Contrast Settings Troubleshooting 244Print is too dark Print is too light Troubleshooting 245Make Sure the Print or Toner Cartridge is not LOW on Toner Printer is printing blank pages Troubleshooting 246 Replace the Photoconductor Troubleshooting 247Repeating defects appear on prints Replace the Print or Toner Cartridge Make Sure the Photoconductor is not Defective Troubleshooting 248Shadow images appear on prints Skewed print Streaked horizontal lines appear on prints Troubleshooting 249Paper Menu Default Source select a tray or feeder Submit Solid color or black pages appear on prints Make Sure the Photoconductor is not Worn or Defective Streaked vertical lines appear on printsToner fog or background shading appears on Make Sure the Transfer Module is not Worn or Defective Make Sure the Printer has Been Recalibrated Recently Check the Paper Texture SettingToner rubs off Make Sure the Fuser is not Worn or Defective Check the Transparencies Troubleshooting 252Toner specks Transparency print quality is poor Uneven print density Solving color quality problemsFAQ about color printing What is RGB color? Manual Color menu Troubleshooting 254Printed page appears tinted. Can I adjust the color? What is manual color correction? What are detailed Color Samples and how do I access them? Troubleshooting 255Click Configuration Color Samples Detailed Options Contacting customer support Embedded Web Server does not open November Product informationEdition notice 257 258 Trademarks Licensing notices Modular component notice259 260 Battery notice Static sensitivity noticeNoise emission levels Product disposal 261 Temperature informationMercury statement Laser notice Laser advisory label Product power consumption Power consumption262 Avis de conformité aux normes de l’industrie du Canada Industry Canada compliance statement Industry Canada Canada Regulatory notices for wireless productsEuropean Community EC directives conformity Exposure to radio frequency radiation 265 ΤΗΣ Οδηγιασ 1999/5/ΕΚ 266 267 Limited warrantyLimited warranty service Lexmark International, Inc., Lexington, KY 268 Extent of limited warranty 269 Patent acknowledgmentLimitation of liability Additional rights 270 Index 271 NumericsPage Page Page Page Page